Manager Account Management

Job Description: Key RESPONSIBILITIES: Manage day-to-day client relationships and act as a key point of contact for campaign planning, execution, reporting, and performance discussions. Develop a strong understanding of client businesses, marketing objectives, target audiences, budgets, and campaign requirements. Plan and coordinate digital marketing campaigns across relevant platforms, with a strong focus on Meta (Facebook & Instagram). Support the development of media plans based on campaign objectives, target audiences, budgets, timelines, and expected outcomes. Work closely with media, performance marketing, creative, analytics, and other internal teams to ensure smooth campaign execution. Understand campaign briefs and translate client requirements into clear and actionable briefs for internal teams. Monitor campaign performance and coordinate with relevant teams to identify opportunities for optimization. Prepare and present campaign reports, performance updates, insights, and recommendations to clients. Maintain a good understanding of digital marketing metrics such as CTR, CPC, CPL, CPA, conversions, reach, engagement, ROI/ROAS, and other relevant KPIs. Coordinate multiple campaigns and client requirements simultaneously while ensuring timelines and quality standards are met. Build strong relationships with clients and internal stakeholders and proactively address campaign-related queries or challenges. Support client presentations, business reviews, campaign proposals, and new business pitches. Maintain proper documentation of campaign plans, timelines, budgets, deliverables, and performance reports. Stay updated on developments across Meta, digital media, social media advertising, media planning, performance marketing, and emerging digital trends. Experience & Qualifications Required Experience 4 to 6 years of relevant experience in Digital Marketing, Media Planning, Account Management, Client Servicing, Advertising, or a related field. Strong hands-on understanding of digital marketing and social media campaigns, particularly Meta Ads (Facebook & Instagram). Experience in media planning, including understanding target audiences, campaign objectives, budgets, media mix, and campaign timelines. Strong client-facing and communication skills, with the ability to understand client requirements and manage stakeholder expectations. Good understanding of digital campaign metrics and the ability to interpret campaign performance. Experience working with cross-functional teams such as Media, Creative, Analytics, Performance Marketing, and other specialist teams. Strong proficiency in MS Excel and experience working with campaign data, reports, and presentations. Ability to manage multiple campaigns/projects in a fast-paced environment. Key Skills Digital Marketing | Meta Ads | Media Planning | Client Servicing | Account Management | Campaign Management | Performance Marketing | Campaign Reporting | Client Communication | MS Excel | Digital Media | Stakeholder Management Ideal Candidate Profile The ideal candidate will be someone who has a strong foundation in Digital Marketing and Media Planning, has meaningful experience working on Meta campaigns, understands client requirements, and can effectively coordinate with internal teams. Performance Marketing experience is an added advantage but not mandatory. Location: Gurugram Brand: Iprospect Time Type: Full time Contract Type: Permanent Can’t find a suitable job? Sign up for job alerts tailored to your interests and be first in line for new opportunities. About dentsu For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet. Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way. Find out more about us Who we are Our Social Impact Our work