Engineer, Automations (AI/ML),Technical support

organization is part of Acute Care business unit and supports all products under the Vocera line of products. Vocera empowers integrated, intelligent communication for mission-critical workflows in healthcare, hospitality, energy, retail and other mobile work environments. Vocera is widely recognized for developing smarter ways to communicate that improve patient and customer satisfaction. As a Software Automation Engineer, you will be proud of the work that you will be doing, using cutting-edge technologies to make healthcare better. Here, you will work in a supportive culture with other incredibly talented and intelligent people, creating industry-leading medical technology products. You will also have growth opportunities as we have a culture that supports your personal and professional development. We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com Position Description: Stryker Vocera is looking for a dedicated, hands-on Automations (AI/ML Engineer. You will be responsible for creating automation scripts, support tools and AI/ML solutions used by our Technical Support team. This position reports to the Director, Technical Support Operations RESPONSIBILITIES: Works with key stakeholders from Support, Quality, Engineering on scoping, designing, and building new internal tools/automation to support the troubleshooting of Vocera products Support several tools (CAFI, ASL, CI/CD Data Pipelines) used by Technical Support, Quality and Engineering to gather and analyze customer log files to support the troubleshooting of Vocera products You will develop innovative solutions to fulfill project requirements and deliver features within project timelines Develop automation scripts to help eliminate manual processes and drive operational efficiency. Collaborate with other development teams to ensure features and enablers are effective Follow software engineering best practices Document designs and product capabilities as needed Competencies Proficiency in programming with one or more of the following technologies: Java, Python, Javascript, HTML, CSS, and Powershell/Unix shell Proficiency in Database fundamentals, SQL, No SQL, data modeling and visualization Familiarity with the usage of version control and build automation systems like Git Experience with backend frameworks such as Flask, Fast API Experience with data processing libraries like Numpy, Pandas, Airflow Experience developing with AI tools such as Cursor, Microsoft Copilot Experience with systems design concepts Experience with version control and build automation systems like Git and Jenkins Experience with productivity tools and software project management tools such as Jira, Bit Bucket, and Confluence/Atlassian Wiki Experience with ETL frameworks such as Apache Airflow, Py Spark, Elastic Search Knowledge of frontend frameworks such as React, Angular JS Knowledge of infrastructure automation tools like Ansible, Terraform, and VMWare Knowledge of data visualization tools such as Tableau, Apache Superset, Microsoft Power BI Proven ability to design, build, deliver, and support scalable and highly available enterprise solutions Demonstrated passion to build great software systems in the right way Dedicated in the face of ambiguous requirements; unafraid to explore new ideas and technologies Independent self-starter; able to complete projects on time with minimal guidance Excellent analytical, verbal, and written communication skills with the ability to work within a dynamic and diverse team Requirements 2-4 years of experience in AI/ML and/or Process Automation BS in Computer Science/AI or related field, or equivalent Track record of delivering high quality technical results within committed time parameters Familiarity with SCM, code review processes, and Agile development methodologies No travel required Travel Percentage: None Stryker is one of the world’s leading medical technology companies and, together with its customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World’s Best Workplaces! For more information, visit: www.stryker.com Work Flexibility Remote – Role allows you to work the majority to 100% of time from an alternate workplace. These roles could have travel expectations, and you must work within the country of the job requisition location. Field-based – You can expect to regularly work a majority to 100% of time at customer facilities and has a set territory or expectation to travel within a set boundary. Almost all sales roles would likely be qualified as field-based. Onsite – Role is 100% located at a Stryker facility. Some ad hoc flexibility may be available depending on role, level, and job requirements. Manufacturing roles and any role that requires physical presence at the office would qualify under this category. Hybrid – You can expect to regularly work in both an alternate workplace and a Stryker facility. Roles that are partially remote or co-located would qualify as hybrid, and the expectation to be onsite would be defined and agreed upon by your manager/supervisor.