Senior Specialist, HR Services

Key RESPONSIBILITIES: • Manage complex, non-standard, and high-risk mobility cases across relocation, immigration, and assignment programs • Support global mobility programs including relocation, immigration, international assignments, and policy-driven employee moves • Deliver a high-quality employee experience by providing clear guidance on policies, processes, and mobility programs • Ensure consistent application of policies across regions while managing exceptions and non-standard scenarios • Partner with internal teams to ensure smooth execution across the employee lifecycle and global transitions • Ensure adherence to mobility policies, regulatory requirements, and audit standards • Collaborate with People Business Partners, Payroll, Legal, cross-functional teams and vendors to drive end-to-end case resolution • Leverage data and reporting to identify trends, risks, and process improvements • Manage vendor interactions related to mobility services, ensuring service delivery and issue resolution • Maintain accuracy and governance in case management, documentation, and systems. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.