Senior Product Manager - Technical

Role & Responsibilities All staff at Mastercard are expected to demonstrate 'Mastercard Way' cultural values every day - own it, simplify it, sense of urgency, thoughtful risk-taking, unlock potential, and be inclusive – with a relentless focus on our customers. As a Senior Product Manager - Technical at Mastercard, you are expected to perform the following general RESPONSIBILITIES: Owns the working backwards document and vision for one or more features Contributes near-term input (quarterly) for the platform product portfolio and roadmap, prioritizing the backlog while defining the acceptance criteria for user stories Recommends trade-off decisions on platform product features/depth of features/backlog items Uses runtime metrics of their services in market as a feedback loop into the backlog and balances the priorities against new feature requests Owns and manages product documentation ensuring features and associated documentation are clear and easily consumable by other engineering teams May participate with the business in customer research to inform platform product feature needs Coordinates with interdependent teams on platform product requirements Keeps close to the design of the user experience Continuously monitors feature development at the feature level adjusting throughout implementation as needed Reviews product demo against acceptance criteria for the feature set Identifies issues that will keep the platform features from delivering on time and/or with the desired requirements and works with internal teams and customer service to identify, classify, and prioritize feature-level customer issues Mentors team members All About You Demonstrated ability to operate with complete independence and autonomy Experience in agile delivery methodologies Like to dive deep into the operational characteristics of the product Can communicate to executives, peers, and staff with impact, eloquence, and authenticity Ensures features and associated documentation are clear and easily consumable by other engineering teams. Demonstrated experience building organizational relationships, partnering with, and influencing teams while commanding the respect of the individuals on the team Bachelor's degree in software engineering, computer science, information technology or related discipline preferred, or equivalent work experience Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.