Director, Software Engineering

Responsibilities • Lead and develop multiple engineering teams, including managers and senior technical leaders. • Set engineering direction aligned with product priorities, architecture standards, resiliency, security, and operational objectives. • Own delivery outcomes across a portfolio of services, balancing customer commitments, technical investment, risk, and capacity. • Build an inclusive, accountable engineering culture through hiring, coaching, succession planning, and career development. • Partner with Product Management, Architecture, Operations, Security, and dependent programs to resolve priorities and delivery risks. • Establish measurable standards for quality, automation, release readiness, reliability, and continuous improvement. • Communicate portfolio status, risks, trade-offs, and decisions to senior leadership. Essential Skills • Experience leading managers and multiple software engineering teams. • Experience with large-scale, highly available platforms and modern software engineering practices. • Working knowledge of Java, Spring Boot, microservices, APIs, event-driven systems, cloud-native delivery, CI/CD, and observability. • Ability to translate business strategy into executable engineering plans and organizational priorities. • Bachelor's degree in computer science, information technology, engineering, or a related discipline, or equivalent practical experience. All About You • Experience working in Agile delivery environments and across the software development lifecycle. • Clear communication, collaboration, problem-solving, and stakeholder-management skills. • Ability to work with globally distributed product, engineering, architecture, operations, and business teams. • Experience managing two or more software development teams. • Proven experience leading complex technology solutions from concept through design, delivery, and production adoption. • Experience building resilient, operable solutions, with operational readiness considered from the start of development. • People-management experience covering performance management, conflict resolution, coaching, and career development planning. • Payments or financial-services domain knowledge is preferred. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.