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Sr. ServiceNow Analyst

NXP Semiconductors · Bangalore

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Job type and experience labels are automated discovery categories. The employer determines eligibility. Retained employer experience wording: 3+ years.

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Collected role description

Qualifications 3+ years of experience as a Service Now Functional Consultant, Business Analyst, or similar role. Strong understanding of Service Now modules such as ITSM, ITAM, ITOM, & SPM. Experience in requirements gathering, process mapping, workshop facilitation, and stakeholder management. Knowledge of Agile/Scrum methodologies and software delivery lifecycle. Job Responsibilities Gather, analyze, and document business requirements and translate them into Service Now solutions. Conduct workshops with business stakeholders to define processes, workflows, and future-state requirements. Create functional specifications, user stories, process flows, and acceptance criteria for development teams. Configure and validate Service Now solutions, ensuring alignment with business objectives and platform best practices. Support testing activities including UAT, defect management, and go-live readiness. Collaborate with developers, architects, and process owners to drive successful project delivery and continuous improvement. More information about NXP in India... #LI-7013 NXP Semiconductors N.V. (NASDAQ: NXPI) enables a smarter, safer, and more sustainable world through innovation. As the world leader in secure connectivity solutions for embedded applications, NXP is pushing boundaries in the automotive, industrial & Io T, mobile, and communication infrastructure markets. For more information, visit www.nxp.com Bright Minds. Bright Futures. We believe that a key component to growing our business is to develop our people. To enable you to grow your career at NXP, we offer online and offline learning opportunities to help you develop some of your core and professional skills. Commitment At NXP. We recognize NXP is a powerful change agent as we continue to deliver innovative solutions that advance a more sustainable future. We remain steadfast in our commitment to sustainability and making measurable year-on-year progress. Also, we aim to create an inclusive work environment and we will not tolerate racism, discrimination or harassment of any kind. We have programs in place focused on diversity, inclusion and equality. Thank you for considering a career at NXP. To help you prepare for the different steps in our hiring process, see the following useful advice and tips. Are you already an NXP employee? Do not apply here. Instead, you must apply via our internal career page. Thank you for your interest in supporting our recruitment efforts. Please note that NXP operates under a strict Preferred Supplier List (PSL) for all recruitment activities. Any candidate profiles or resume submitted without a prior written agreement or explicit request from our Talent Acquisition team will be considered unsolicited. Such submissions will be deemed free of any obligations, and no fees will be paid by NXP or any of its affiliates, subsidiaries, or divisions - regardless of whether the candidate is hired, either coincidentally or otherwise. Thank you for your understanding.

Collected experience requirement

3+ years