Team Lead Software Systems Engineering
Sabre Corporation · Bangalore
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Collected role description
RESPONSIBILITIES: Provide application on-call support (8–12-hour shifts, one week at a time), responding to system alerts/pages, troubleshooting issues, and taking action when needed. Participate on incident bridges and lead investigation of severe issues affecting customer experience. Review, execute, validate and monitor changes to ensure stability and risk are addressed Build alerting and monitoring solutions for new or existing services in GCP, and other observability tools. Continuously improve reliability by engaging in SRE practices such as blameless postmortems, building SLIs for CUJs, reducing toil and increasing automation. Support development partners with infrastructure deployments, ci-cd pipelines, and other non-functional requirements to be prod-ready Take ownership of services, addressing risks, and keeping up with other KTLO tasks including managing infrastructure currency, PCI audits, capacity monitoring, and cost optimization. Provides technical mentorship and cultural/competency-based guidance to teams. Qualifications and Education Requirements: Google Cloud Platform knowledge Analysis, debugging and troubleshooting skills, persistence in problem solving Good collaboration within the team and with teams up and across the organization Understanding of CI/CD concepts Familiarity with Jenkins Understanding of container orchestration technologies (Docker, Kubernetes) Linux/UNIX knowledge, Terraform, shell scripting, networking Familiarity with monitoring and alerting tools: App Dynamics, Google Cloud ops, Data dog, Prometheus, Grafana, Elastic search Experience with Change Management process Very good written and verbal English communication skills Willingness to learn Self-disciplined and commitment oriented NICE TO HAVE SKILLS: Understanding of databases (relational, Oracle, Couchbase, Datastore, Spanner) Java development experience Experience with Sabre Change Management process, Service Now, runbooks Google SRE knowledge We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses. Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process. #LI-Hybrid#LI-NG1 Reasonable Accommodation Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre at recruiting@careers.sabre.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. Equal Employment Opportunity Sabre is an equal employment opportunity employer and is committed to providing employment opportunities to minorities, females, veterans and disabled individuals. EEO IS THE LAW Technical Assistance For technical assistance with this career site, send an email to recruiting@careers.sabre.com. Note: Resumes/CVs are not accepted via email.