Principal Service Delivery Engineer
Sabre Corporation · Bangalore
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Collected role description
Service Delivery, Data & Analytics is a senior, customer‑facing individual contributor who owns complex Data & Analytics solutions end‑to‑end, from problem discovery and solution shaping through hands‑on execution. This role works directly with airline customers to understand business and operational challenges, recommend and sell technically sound solutions, and personally lead delivery execution — including writing production code. The Principal operates with high autonomy and is trusted with Sabre’s most complex, high‑impact customer engagements. Key Responsibilities Customer Engagement & Solution Ownership Act as a trusted technical and delivery advisor to airline customers. Lead problem discovery and translate business needs into scalable Data & Analytics solutions. Shape, recommend, and support selling of solutions aligned to customer value and platform capabilities. Build customer trust through technical credibility, transparency, and consistent execution. Hands‑On Technical Leadership Serve as technical owner for complex initiatives across IX, RI, Prism, TDB, TDS, and MI. Lead solution design, architecture, and implementation decisions. Write production‑quality Java and Python code for critical components and integrations. Review and guide delivery engineer work to ensure quality, performance, and reliability. Troubleshoot and resolve complex, cross‑system issues in customer environments. Delivery Ownership Own delivery outcomes for implementations, migrations, enhancements, and recovery engagements. Drive execution planning, dependency management, risk identification, and issue resolution. Ensure delivery aligns with product readiness, platform constraints, and customer timelines. Cross‑Functional Leadership Partner with Product, Engineering, Architecture, and SRE to unblock delivery challenges. Influence technical and delivery decisions through expertise rather than formal authority. Contribute to delivery standards, best practices, and continuous improvement. Required Experience & Skills Strong hands‑on Java experience; Python for data and automation. Cloud‑native architecture experience (Kubernetes, Docker, microservices). Expertise in data platforms, streaming and event‑driven architectures. Strong SQL skills and experience with relational and No SQL databases. Experience delivering enterprise integrations and API‑driven platforms. Airline industry experience required. Principal‑Level Expectations Operates independently with minimal oversight. Recognized as a go‑to expert for complex Data & Analytics delivery challenges. Leads through execution excellence, technical authority, and customer impact. Comfortable operating in high‑pressure, customer‑critical environments. Why This Role Matters This role ensures Sabre’s most complex Data & Analytics solutions are delivered reliably in real‑world airline environments, directly protecting customer trust, revenue realization, and platform adoption. We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses. Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process. #LI-Hybrid#LI-BG1 Reasonable Accommodation Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre at recruiting@careers.sabre.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. Equal Employment Opportunity Sabre is an equal employment opportunity employer and is committed to providing employment opportunities to minorities, females, veterans and disabled individuals. EEO IS THE LAW Technical Assistance For technical assistance with this career site, send an email to recruiting@careers.sabre.com. Note: Resumes/CVs are not accepted via email.