Senior Professional Services Consultant – SD-WAN

Job Summary As a Prisma SD-WAN Senior Professional Services Consultant, you will serve as a key technical authority guiding enterprise clients through branch network transformations and SASE integrations. You will bridge high-level architecture with deep engineering—driving the hands-on deployment, path policy configuration, and cloud integration of Prisma SD-WAN. Acting as the trusted face of Palo Alto Networks, you will solve complex routing, zone-based firewall, and WAN optimization challenges while migrating clients off legacy architectures. We value foundational mastery in routing and switching, strong communication skills, and a proven ability to lead customer engagements. Key Responsibilities Architect and govern enterprise-wide Prisma SD-WAN solutions, defining path policy sets and SASE integration blueprints. Drive end-to-end deployment of Prisma SD-WAN infrastructure, configuring ZTP, App Fabric, and routing protocols. Lead technical migrations off legacy architectures onto cloud-native Prisma SD-WAN, implementing path optimization strategies. Design and deploy native FW frameworks on SD-WAN appliances, establishing custom security zones and filtering controls. Lead advanced troubleshooting for high-impact SD-WAN routing and SASE integration incidents across deployments. Manage customer expectations, provide proactive feedback loops, and mentor junior engineers to exceed operational metrics. Qualifications 8+ years of experience in a technical consulting, Professional Services, or Solutions Architecture role. Minimum of 2 years of Technical Assistance Center (TAC) or high-tier escalation support experience. Strong proficiency in Routing and Switching fundamentals grounded in the TCP/IP Model. Expert-level command of TCP/IP and underlay/overlay routing protocols including Static Routing, BGP, and OSPF. Technical proficiency in API-driven automation utilizing REST APIs, Cloud Blades, and Zero-Touch Provisioning. Hands-on security and traffic policy engineering expertise, encompassing IPsec, SSL/TLS, and firewall security policies. Bachelor's degree in Computer Science or equivalent experience. Preferred Qualifications 2 to 3 years of hands-on experience in architectural design and deployment of enterprise SD-WAN solutions. Strong proficiency in Advanced Networking architectures, including public cloud connectivity and legacy WAN implementations. Palo Alto Networks certifications (PSE: Prisma SD-WAN) or industry-equivalent networking credentials. Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position. Please use this form to provide us with information that will help direct your request and find your data in all of our systems