Staff AI Engineer

Job Summary Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Your Career As an Staff IT Software Engineer, you’ll design, build, and support enterprise-grade software solutions that power Palo Alto Network’s teams and operations. You will transform complex business needs into scalable, secure, and reliable systems – leveraging AI-first engineering practices from day one. You will work closely with Product Managers and business stakeholders across functions like Sales, Global Customer Support, R&D, Finance, and People (HR). You’ll own the full project lifecycle from building an architecture, Design and Development through deployment, observability, and continuous improvement ensuring IT systems are ready for the AI-driven future. Your Impact Partner with Product Managers and business stakeholders to translate enterprise requirements into technical solutions that are scalable, secure, and aligned to strategic goals. Apply AI first engineering capabilities including prompt engineering, AI-assisted coding, and agentic workflows to accelerate development, testing, and operational support. Design and implement software solutions across IT platforms, using modern architectures and AI tools to optimize performance and reliability. Develop maintainable, high-quality code, using AI-augmented coding tools (e.g., Cursor, Cody) while validating outputs for security and compliance. Debug and resolve system issues using structured troubleshooting and AI-assisted diagnostics to reduce downtime and improve user experience. Participate in rigorous code reviews, including evaluation of AI-generated code, ensuring quality, security, and adherence to IT coding standards. Contribute to automation of testing, deployment, and monitoring processes in a Dev Ops/CI-CD environment. Continuously explore and integrate emerging technologies, frameworks, and methods to keep IT systems future-ready. Qualifications 7–10 years of hands-on software engineering experience using core First Principles AI. Proficiency in one or more modern programming languages (e.g., Python, Java Script/Type Script, Java, Go, or similar). Data Interpretation & Quantitative Analytics AI Fluency in understanding of LLMs, MCP, Infrastructure requirements, IDEs like Claude, Cursor to generate the code, etc. SDLC understanding, Dev Ops/Dev Sec Ops foundations, Version control (Git etc.) Understanding of software development lifecycle, Dev Ops principles, and version control. Enthusiasm for using AI tools, including Vibe coding (with tools like Cursor or Claude) and a growth mindset around learning and experimentation. Strong problem-solving and communication skills; a willingness to ask questions and work openly with others independently. A bias toward action and a desire to work in a fast-moving, forward-looking team. Must Have QUALIFICATIONS: Experience with large language models (LLMs), building AI agents or AI/ML, integrating custom applications with 3rd party hosted systems (ex: SAP, SFDC, Workday, etc). Familiarity with cloud environments (GCP, AWS or Azure) and containerized development (e.g., Docker, Kubernetes). Exposure to enterprise Saa S platforms such as Salesforce, SAP, or Service Now Experience with modern developer tools such as CI/CD pipelines, observability platforms, and infrastructure-as-code. Additional information The Team Our IT engineering delivers the enterprise technology backbone that enables Palo Alto Networks to operate securely and efficiently at scale. We’re embedding AI into our engineering practices to design future-ready systems, accelerate delivery, and improve outcomes for every business function we support. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position. Please use this form to provide us with information that will help direct your request and find your data in all of our systems