Senior Customer Success Engineer
Palo Alto Networks · Bangalore
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Collected role description
Job Summary As a Cortex CSE within the Scale & Optimize (S&O) framework, you are the primary technical driver for post-sales value realization for Cortex XDR/XSIAM/XSOAR. You will lead "Technical Working Sessions" to move customers from initial setup to a mature, orchestrated defense posture. Primary Objectives: Maximize Customer Value: Prescriptive Technical Delivery Transform the Customer Journey Key Responsibilities Product-Specific Operational Tasks Technical Value Delivery Stakeholder & Project Management Requirements: Technical Expertise Hands-on skills Soft skills Problem solving Qualifications Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position. Please use this form to provide us with information that will help direct your request and find your data in all of our systems