Program Manager

Job Summary The Professional Services Program Manager will lead services programs and projects as part of the delivery cycle, including handling all deployment resources and ensuring that all deliverables are met and delivered on-time and under budget. The Program Manager will drive customer deployment programs and projects including program, process initiatives, as well as partner with IT on systems and infrastructure processes. Your Impact Determine project partners and team structure/organization partners will include technical and business resources In conjunction with project partners, help ensure the definition of project scope, requirements, and deliverables Develop project timeline and landmarks using appropriate tools and techniques Build and execute project work plans and revise as appropriate to meet changing needs and requirements Identify resources needed and assign individual responsibilities and tasks Run day-to-day operational aspects of a project and scope Work on services operational projects that target new services IP delivery, partner communications, scheduling, etc. Review deliverables prepared by team before passing to client Effectively apply Palo Alto Networks Project Management methodology and implement project standards Minimize our exposure and risk on all projects Ensure project documents are complete, current, and stored appropriately Track and report team hours and expenses on a weekly basis Qualifications Your Experience BS in Computer Science, MIS, Business, or equivalent education/training/experience or equivalent military experience required 5+ years of related work experience or leading complex projects desired Analyze project profitability, revenue, margins, bill rates, and utilization Good presentation skills including written, oral, presentation Good organizational skills including tool utilization (spreadsheets, project management tools etc), information collection, attention to detail, and prioritization Strong interpersonal skills including appreciation and the ability to elicit collaboration from a wide variety of sources, including upper management, clients, and other departments Flexible to shifting priorities, demands, and timelines - able to promptly and expertly react to project adjustments and alterations Experience managing large scale (Global) deployments with multiple projects, teams and resources Experience with Google’s G Suite (Drive, Docs, Sheets, and Slides) is a plus Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position. Please use this form to provide us with information that will help direct your request and find your data in all of our systems