Senior Staff IT Software Engineer (AI & SAP)

Job Summary The Team Information Technology - Our Information Technology team at Palo Alto Networks is at the forefront of the digital transformation. We are building the next-generation of IT capabilities that will support our mission to be the cybersecurity partner of choice, protecting our digital way of life. From infrastructure and cloud to business applications and data analytics, our team is dedicated to providing secure, scalable, and innovative solutions that empower our employees and drive business growth. You’ll be part of a team that’s not just supporting the business, but actively shaping its future. Job Summary As a Senior Staff IT Software Engineer, you will be the architect of an "AI-First" evolution within our SAP ecosystem. We are seeking a pioneer to build intelligent agents that automate core business functions and revolutionize our SAP development lifecycle. You will lead the design of AI-driven solutions that transform traditional workflows into proactive, self-healing systems, directly impacting our global business operations Key Responsibilities Lead the architecture and development of intelligent AI Agents using RAG, LLMs, and MCP Servers to optimize core SAP modules (O2C, R2R, MM). Embed AI into the SAP development lifecycle to automate code reviews, unit testing, and technical documentation, enhancing developer productivity. Design and implement complex RICEW objects, custom integrations, and extensions within SAP S/4HANA, ensuring scalable and resilient solutions. Proactively collaborate with Architects and Business Systems Analysts to translate complex business requirements into actionable technical blueprints. Pilot and scale proven AI innovations, transforming traditional SAP workflows into proactive, self-healing systems with a zero-downtime mindset. Proactively monitor system performance and conduct data quality audits to ensure the integrity and stability of global SAP operations. Mentor and guide other engineers, fostering a culture of 'AI-First' thinking and challenging the team to adopt new technologies and practices. Qualifications Required Qualifications Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field. 10+ years of deep technical experience in SAP ABAP development and architecture. Proven track record of implementing AI solutions, specifically using AI Agents, MCP Servers, and Retrieval-Augmented Generation (RAG) architectures. Strong functional understanding of core SAP business processes such as Order-to-Cash (O2C) and Record-to-Report (R2R). Expertise in designing complex RICEW objects and building custom integrations using ABAP, BAPIs, and BADIs. Preferred Qualifications Direct experience with SAP S/4HANA. Familiarity with modern software delivery methodologies like CI/CD and Agile. Experience acting as a technical lead or mentor for an engineering team. Curiosity and a passion for challenging the status quo by applying innovative AI solutions to enterprise problems Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position. Please use this form to provide us with information that will help direct your request and find your data in all of our systems