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Senior ServiceNow Developer

Unisys · Bangalore

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Job type and experience labels are automated discovery categories. The employer determines eligibility. Retained employer experience wording: 5+ years.

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Collected role description

requirements, propose solutions, and translate business needs into technical designs. Support platform transition and transformation activities, including knowledge transfer, process improvements, and service onboarding. Design and implement integrations with enterprise systems using REST APIs, Microsoft technologies, and third-party platforms. Perform code reviews, ensure adherence to Service Now best practices, and maintain platform governance standards. Troubleshoot and resolve complex platform issues, providing L3 technical support and root cause analysis. Support platform upgrades, patching, release management, and regression testing activities. Drive automation initiatives to improve operational efficiency, user experience, and service delivery. Create and maintain technical documentation, design documents, knowledge articles, and operational procedures. Mentor junior engineers and support team capability development through knowledge sharing and technical guidance. Work closely with customer stakeholders, transition teams, architects, and project managers to ensure successful delivery of business outcomes. Ensure system security, performance, scalability, and compliance with organizational standards and best practices. #LI-ND1 You will be successful in this role if you have: 5+ years of hands-on Service Now development and administration experience. Strong experience with Service Now scripting (Java Script), Flow Designer, Integration Hub, REST/SOAP APIs, and platform customizations. Experience supporting enterprise-scale Service Now implementations and transitions. Knowledge of ITIL processes and Service Now best practices. Strong analytical, problem-solving, stakeholder management, and communication skills. Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at Global Recruiting@unisys.com. US job seekers can find more information about Unisys’ EEO commitment here. Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations. Our solutions – cloud, AI, digital workplace, logistics and enterprise computing – help our clients challenge the status quo and unlock their full potential. To learn how we have been helping clients push what’s possible for more than 150 years, visit unisys.com and follow us on Linked In. https://www.unisys.com/unisys-legal/recruiting Notice for U.S. Applicants: Unisys is an Equal Opportunity Employer – Minorities/ Females/ Veterans/ Individuals with Disabilities/ Sexual Orientation/ Gender Identity

Collected experience requirement

5+ years