Sr Associate / Specialist - Health Underwriting
ACKO · Bangalore
Source and collection record
Last observed by our collector: . This is not a manual review or a confirmation from the employer.
Employer requisition: 50501
Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.
Your application evidence checklist
Mark the statements you can support after reading the employer source. This checklist stays on this page; it does not score your eligibility or submit an application.
0 of 2 checks marked. Keep unresolved requirements as questions for the employer.
Collected role description
Bengaluru · Full Time · On-Site. We are seeking a customer-centric doctor professional to manage the end-to-end pre-policy underwriting journey.The RM Doctor… organization serving the digitally-savvy, ACKOʼs value proposition of ʻWelcome Changeʼ focuses on offerings that make insurance simple and hassle-free! With features such as zero commission, zero paperwork, instant renewal, same-day claim settlements, and app-based updates on claims, ACKO is a 'Welcome Change' from traditional insurers. Having said that, we are not just another conventional insurance firm, or the people consulted solely for "claims”! Anchored in a tech-centric philosophy, ACKOʼs approach fuels innovation, empowering us to develop comprehensive products that cater to every aspect of our customers' insurance requirements. And while we are at it, we put our Ackers at the heart of everything we do. We're not your typical 9-to-5 workplace; we're a vibrant and inclusive bunch of innovators and creators making sure every Ackerʼs idea matters, their voice is heard, and their growth is part of our mission. Job Description We are seeking a customer-centric doctor professional to manage the end-to-end pre-policy underwriting journey.The RM Doctor conducts Tele-Medical Evaluations (Tele-MER), coordinates medical requirements, engages with customers, and collaborates with underwriting and operations teams to enable accurate and timely policy decisions. Key Responsibilities Conduct Tele-MER call and capture accurate medical disclosures. Own assigned cases from allocation to underwriting decision/reproposal closure. Explain Add Info, PPMC and reproposal outcomes to customers. Coordinate PPMC scheduling and laboratory availability. Perform proactive follow-ups for Tele-MER, Add Info, PPMC and callbacks. Maintain real-time updates in underwriting systems and productivity trackers. Collaborate with CMU, Operations and Pre-Sales teams. Ensure compliance with SOPs, quality standards and audit requirements. Qualifications BAMS/BHMS/BPT/BDS/B.Pharm/Nursing/Pharm D degree from a recognized institution. Valid Medical Council registration. Experience in clinical practice, telemedicine or health insurance preferred. Core Competencies Clinical assessment Customer communication Documentation accuracy Analytical thinking Time management Stakeholder collaboration Success Measures Timely Tele-MER completion High documentation quality Excellent customer experience SLA adherence Process compliance Productivity targets achieved Apply for this position Autofill from resume Save time by uploading your resume. (Only PDF or DOCX format supported) Upload file Loading...