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Agile Delivery & Operations Lead

Adobe · Bangalore

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Employer requisition: R172056

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Collected role description

As Agile Delivery & Operations Lead, you will strengthen delivery across BPO in partnership with engineering, Program Management & Operations, and business customers. As an operational partner to Digital Transformation leadership, you will combine Scrum coaching, delivery analysis, and daily use of AI to improve how work gets done—anticipating issues, recommending decisions, and leading improvements from problem identification through adoption and measurable results. Coach teams on Scrum and Kanban, strengthening planning, retrospectives, and sustainable delivery. Partner with product and program owners on backlog readiness, acceptance criteria, and realistic commitments that reflect capacity, support work, and shifting priorities. Own delivery reporting and analysis: improve Jira data quality with teams and DevOps, diagnose delays, and recommend actions to improve delivery and resource allocation. Use AI to accelerate analysis and build dashboards, queries, and reusable reporting workflows, validating findings against source data. Prepare concise decision briefs with evidence, options, tradeoffs, and recommendations; lead operational reviews and drive actions to completion. Coordinate dependencies, address missed commitments constructively, agree on recovery actions with owners, and call out unresolved risks early. Lead improvements across intake, delivery, testing, and release coordination; support adoption, measure results, and share approaches that reduce manual effort, delays, and rework. 5+ years leading Agile delivery or delivery operations across multiple software teams, with demonstrated improvements. Practical knowledge of Scrum, Kanban, and the software delivery lifecycle, adapting practices to team needs. Experience building Power BI or Tableau dashboards from Jira data, partnering with developers on reporting automation. Demonstrated use of AI to improve the speed and quality of your work, with concrete examples. You can frame problems clearly, refine outputs iteratively, and verify accuracy against the source data. Experience building cross-functional agreement, navigating competing priorities, and resolving difficult issues respectfully with clear communication. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Collected experience requirement

5+ years