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NOC Engineer

Amnex InfoTechnologies · Ahmedabad

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Employer requisition: AIPL/CORP/ITINFRA/NOC/2607

Job type and experience labels are automated discovery categories. The employer determines eligibility. Retained employer experience wording: 1-3 years.

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Collected role description

Qualification: Bachelor’s degree in Information Technology, Computer Science, or equivalent field 1–3 years of experience in NOC Operations or IT Infrastructure Support environment Strong understanding of networking concepts including TCP/IP, DNS, DHCP, VPN, routing, and switching Hands-on experience with Linux/Unix and Windows server environments Familiarity with monitoring and observability tools such as Grafana, Prometheus, SIEM, and EDR Strong troubleshooting, multitasking, and analytical skills Excellent communication and documentation abilities Ability to work in 24×7 rotational shifts and handle high-pressure operational environments Certifications such as CCNA, Comp TIA Network+, or MCSA preferred Exposure to cloud platforms like AWS, Azure, or GCP is an added advantage Essential Area of Expertise: Network Operations Center (NOC) Monitoring Network & Server Infrastructure Monitoring Incident Management & Troubleshooting TCP/IP, DNS, DHCP, VPN, Routing & Switching IT Infrastructure Monitoring Tools (Grafana, SIEM, EDR, Prometheus) Linux/Unix & Windows Server Administration IT Operations & Support Management Security Compliance & Patch Management Ticketing System & Incident Documentation 24×7 Infrastructure Operations Support Desired Area of Expertise: Cloud Infrastructure Monitoring (AWS / Azure / GCP) ITIL-based IT Operations & Service Management Network Performance Monitoring & Reporting Infrastructure Incident Escalation Management Server & Application Health Monitoring Preventive Maintenance & System Health Checks Security Monitoring & Operational Compliance SOP Documentation & Process Improvement Enterprise Infrastructure Support Environment Role and Responsibility Monitor network systems, servers, and applications to ensure high availability and performance Respond to alerts, outages, and performance degradation issues in a timely manner Perform first-level troubleshooting for network, server, and application-related incidents Escalate unresolved issues to Level 2/3 support teams with detailed initial analysis Maintain accurate incident records, resolution details, and operational logs in ticketing systems Conduct routine system health checks and generate uptime/performance reports Participate in scheduled maintenance activities and emergency support windows Support security compliance initiatives and assist with patch management activities Follow and improve operational SOPs, monitoring procedures, and incident response processes Collaborate with infrastructure, network, and security teams for issue resolution and service continuity Support continuous monitoring and operational excellence in a 24×7 NOC environment Apply as a NOC Engineer Previous Post Cyber Security Expert Next Post Database Administrator (Postgre SQL) Ready to gain the Amnex advantage? let’S talk About Us Blogs Careers Sitemap Privacy Policy Terms and Conditions Copyright 2026 AMNEX INFOTECHNOLOGIES PRIVATE LIMITED. Share Share Share Pin

Collected experience requirement

1 - 3 Years