Platform Engineer - ServiceNow (Global Role)

Platform Engineer - Service Now (Global Role) requirements. With more than 52,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand. A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts. About Atos Group Atos Group is a global leader in digital transformation with c. 54,000 employees and annual revenue of c. €7.2 billion, operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris. Platform Engineer – Service Now (Global Role) We are looking for an experienced Service Now Platform Engineer to design, build, integrate, secure, and optimize enterprise-scale Service Now solutions. This is a global role working closely with our CTO office, architects, product leaders, and customers to deliver next-generation AI-powered workflows, automation solutions, and platform innovations. Key RESPONSIBILITIES: Engineer and support Service Now platform capabilities across development, testing, and production environments. Design and develop scalable solutions using App Engine, Flow Designer, Workflow Studio, Integration Hub, and scoped applications. Build and maintain enterprise integrations using REST, SOAP, Scripted REST APIs, MID Servers, ETL, and external data connectors. Implement AI-driven capabilities leveraging Virtual Agent, Now Assist, AI Search, AI Agents, and intelligent automation. Ensure platform security through role-based access controls, OAuth, SSO, MFA, encryption, and secure integration architecture. Optimize platform performance, scalability, reliability, and technical health. Support Dev Ops, CI/CD pipelines, release management, upgrades, testing, and governance. Collaborate with global stakeholders, architects, cybersecurity teams, and business leaders to deliver innovative solutions. Required Skills & Experience 5+ years of hands-on Service Now platform experience. 8+ years of overall experience in platform engineering, enterprise applications, integration, or automation. Strong expertise in: Workflow Data Fabric (WDF) Integration Hub & Workflow Studio Flow Designer REST/SOAP APIs MID Server Java Script & Glide APIs Import Sets & Transform Maps Security & Authentication Frameworks Experience implementing AI, conversational AI, or intelligent automation solutions on Service Now. Proven experience delivering complex Service Now implementations in enterprise environments. Certifications Service Now Certified System Administrator (CSA) – Mandatory Certified Application Developer (CAD) – Mandatory Service Now Certified Technical Architect (CTA) – Preferred Additional CIS certifications highly desirable Preferred Experience Service Now AI, Virtual Agent, Now Assist, CMDB, Security, and Performance Analytics. Cloud integrations, API Gateways, ESB/i Paa S platforms, RPA, or event-driven architectures. Experience with Io T, OT, robotics, connected assets, or physical AI environments is an added advantage. What We Offer Opportunity to work on global Service Now transformation programs. Direct collaboration with CTO-level leadership and international stakeholders. Exposure to AI-led innovation, intelligent automation, and next-generation enterprise platforms. Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. Choose your future. Choose Atos.