Senior Technical Consultant, HRSD / GBS ServiceNow - (Global role)

Senior Technical Consultant, HRSD / GBS Service Now - (Global role) requirements. With more than 52,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand. A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts. About Atos Group Atos Group is a global leader in digital transformation with c. 54,000 employees and annual revenue of c. €7.2 billion, operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris. Senior Technical Consultant – Service Now HRSD / GBS (Global Role) We are seeking an experienced Service Now HRSD / Global Business Services (GBS) Technical Consultant to join our global Service Now practice. This is a strategic, customer-facing role focused on designing and delivering enterprise-scale HRSD solutions, AI-powered employee experiences, intelligent workflows, and shared-service transformation initiatives for global organizations. Working closely with CTO leadership, Solution Architects, Enterprise Architects, and global delivery teams, you will help shape next-generation Service Now offerings while driving complex digital transformation programs across multiple geographies. Key Responsibilities Lead end-to-end delivery of Service Now HRSD solutions from design through deployment and support. Configure and implement HRSD capabilities including: HR Case & Knowledge Management Employee Center / Employee Center Pro Enterprise Onboarding & Transitions Lifecycle Events Universal Request Virtual Agent Design scalable employee journeys and shared-service workflows supporting global operations. Develop integrations with HRIS, payroll, identity, document management, and enterprise platforms. Collaborate with HR, GBS, legal, privacy, compliance, security, and executive stakeholders. Provide technical design guidance, solution governance, best practices, and architectural recommendations. Drive automation, AI-enabled experiences, reusable accelerators, and continuous platform innovation. Mentor technical teams and support pre-sales, solution shaping, and customer workshops. Required Qualifications Current Service Now HRSD certification (CIS-HR or equivalent). Certified Application Developer (CAD) or equivalent development expertise. 8+ years of enterprise application or HR technology experience. 5+ years of hands-on Service Now platform experience. 3+ years of direct Service Now HRSD implementation experience. Proven delivery of multiple enterprise-scale HRSD implementations. Strong experience with: Flow Designer Integration Hub Java Script & Glide APIs REST/SOAP Integrations Import Sets & Transform Maps Security, Access Controls, and Data Privacy Excellent stakeholder management and executive communication skills. Prior consulting experience in complex enterprise environments. Preferred Qualifications Service Now Certified Technical Architect (CTA). Additional Service Now certifications (CSA, CIS, CAD, Integration Hub, ITSM, CSM). Experience with Workday, SAP Success Factors, Oracle HCM, or other HR platforms. Exposure to Global Business Services (GBS) and shared-service transformations. Experience working within large multinational and regulated organizations. Why Join Us? Work on global transformation programs and strategic Service Now initiatives. Partner closely with senior leadership and CTO-led innovation teams. Deliver AI-powered employee experience solutions for enterprise customers worldwide. Influence the future of our global Service Now HRSD and GBS consulting practice. Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. Choose your future. Choose Atos.