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Billing Operations Senior Analyst

athenahealth · Chennai

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Employer requisition: R15473

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Collected role description

Position Summary: Accounts Receivable Senior Analyst to provide financial, clerical and administrative services to ensure efficient, timely and accurate payment of accounts under his or her control. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Essential Functions (Duties and Responsibilities). To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. Follow established procedures for processing receipts, relating to lockbox deposits, chech deposits, ACH/Wire payments, and Returns, etc. Work together with internal and external customers for the improvements in cash application, as well as collections and credits processing. Carry out billing, collection and reporting activities according to specific deadlines. Monitoring customer account details for non payments, delayed payments and other irregularities. reconciliation of accounts. Capable of resolving complex issues about collections. Maintain accounts receivable customer files. Investigate and resolve customer queries/accounts with respect to billing issues and discrepancies relating to customer payments. Follow up on past due accounts and report on the progress of collection efforts on a weekly basis. Communicating with customers via phone, email, mail or personally. Assist in recruiting, training as well as motivate an accounts receivable team. Education & Experience Required. Bachelor’s degree is mandatory. Knowledge of accounts receivable. Knowledge of office administration and procedures. Knowledge of general bookkeeping procedures. Proficient in relevant computer applications. 5+ years accounts receivable and general accounting experience. Good communication skills. Information management. Decision-making skills. Stress tolerance. Tenacious. Negotiation skills. Attention to detail and accuracy. Interpersonal skills. Organizational skills. Problem-solving skills. Conflict management skills.

Collected minimum qualification

Bachelor’s degree is mandatory.

Collected experience requirement

5+ years