India Senior Specialist - Office operations (Kolkata)

This role is responsible for coordinating the efficient running of a professional services office and leading the business services resources within that office. This role is a part of the Operations team and will mainly focus on managing office, business center and all related requirements end to end at Kolkata office, where we have / are having large build outs with multiple spaces built out including for different type of teams and for different large-scale collaborations. Manager, the incumbent will be responsible for the office Operations and facilities management. Will work in executing affiliations, client meetings, front office management, marketing & L&D events. The work may include working with events team to liaise with hotels & external agencies for execution of events. Key responsibilities include ensuring optimum utilization of space. Handling end-to-end facilities, interiors and infrastructure of the office and liaising with all contractors for the same. Orchestrating across different departments for maintenance of all equipment in the organization and enhancing the overall efficiency. Supervise & suggest enhancements for Office Maintenance & Cafeteria Management. Provide support in preparation of and take accountability for all administration . Provide support in developing and implementing a comprehensive administration manual with all policies, processes, and procedures. Liaising with government and regulatory bodies like Electricity Boards, Local Government Agencies for obtaining necessary sanctions / approvals and ensuring smooth working condition in premises. Develop strong relationships with key stakeholders to ensure the business needs are managed effectively. Manage and proactively monitor services to ensure delivery is at optimal levels Office Management: Budgeting, capacity planning and cost control of all office services. Responsible for office layout and space allocation, build-outs, and repairs. Negotiate and build relationships with key suppliers to ensure the best price, quality, and service – hotels, catering, corporate stationery, car hire, travel agencies, airlines etc. Liaison with property owner on all day-to-day . Work in conjunction with office admin . Any graduation degree with 6+ years' experience in a similar role within a high-performing professional services environment. role model with strong values & experience of change management. excellent organisational skills with strong mentoring and coaching skills. flexible approach and ability to manage conflicting priorities. Positive outlook and professional approach. Excellent oral and written English language communication skills. Proficiency in MS Office (Word, Excel, PowerPoint, Outlook). Can develop and manage relationships with key stakeholders at all levels of the organisation. Builds strong networks and collaborative relationships. Open and approachable, builds trust quickly and skilled at dealing with people issues both professionally and confidentially. Demonstrates good judgement and the ability to resolve conflicts Calm and effective under pressure, demonstrates high levels of resilience. Works autonomously and proactively but escalates when Drive and enthusiasm to motivate and encourage a wide diverse team. Knowledge of F&B / events is an added advantage. Hands-on and flexible Recognize and maintain confidentiality. Ability to manage and resolve issues and address any team related concerns.