HUB MANAGER

BigBasket · Remote

Source and collection record

Last observed by our collector: 8 October 2026 at 11:11 pm IST. This is not a manual review or a confirmation from the employer.

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Collected role description

<span style="font-size: 12pt; color: black; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">Hub Manager :<o:p></o:p> <span style="font-size: 10pt; color: black; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">Are you excited about the transformative power of ecommerce in changing the landscape of grocery retail in India? bigbasket is creating milestones in the online grocery market and has recently re-hauled its supply chains across cities to fulfil a majority of customer orders faster. The company’s operations have expanded to 30 cities in India, recording about 15 million customer orders per month.<o:p></o:p> <span style="font-size: 10pt; color: black; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">The operation team at bigbasket contains high potential individuals working together in shaping the future of India’s biggest Ecommerce grocery delivery company. We are a team that loves thinking differently.<o:p></o:p> <span style="font-size: 10pt; color: black; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">As a Hub manager you will be responsible for planning and execution of HUB and Gateway operations of the Region, Monitoring of all matrix of performance of reach HUB and implementation of SOPs, quality service standards, transit time. Productivity and operations improvement and people management. This role would be based out of Gurgaon.<o:p></o:p> <span style="font-size: 10pt; color: black; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">  What would you be doing/ Expected from this role?<o:p></o:p> <p class="MsoListParagraphCxSpFirst" style="margin-bottom: 5.25pt; text-indent: -18pt; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">       <span style="font-size: 10pt; color: black; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">Come in shift and ensure all Hub activities are carried out in time to ensure targets on On-Time Dispatch of vehicles and On-Time delivery.<o:p></o:p> <p class="MsoListParagraphCxSpMiddle" style="margin-bottom: 5.25pt; text-indent: -18pt; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">       <span style="font-size: 10pt; color: black; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">Specific activities to be done and supervised:<o:p></o:p> <p class="MsoListParagraphCxSpMiddle" style="margin-bottom: 5.25pt; text-indent: -18pt; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">       <span style="font-size: 10pt; color: black; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">Orders routing, Assigning of vehicles and CEEs.<o:p></o:p> <p class="MsoListParagraphCxSpMiddle" style="margin-bottom: 5.25pt; text-indent: -18pt; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">       <span style="font-size: 10pt; color: black; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">Shift huddles.<o:p></o:p> <p class="MsoListParagraphCxSpMiddle" style="margin-bottom: 5.25pt; text-indent: -18pt; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">       <span style="font-size: 10pt; color: black; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">Arrange adequate CEEs and van as per orders load.<o:p></o:p> <p class="MsoListParagraphCxSpMiddle" style="margin-bottom: 5.25pt; text-indent: -18pt; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">       <span style="font-size: 10pt; color: black; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">Coordinate with DC for timely arrival of crates and clear any discrepancies.<o:p></o:p> <p class="MsoListParagraphCxSpMiddle" style="margin-bottom: 5.25pt; text-indent: -18pt; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">       <span style="font-size: 10pt; color: black; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">Crate segregation and van QC.<o:p></o:p> <p class="MsoListParagraphCxSpMiddle" style="margin-bottom: 5.25pt; text-indent: -18pt; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">       <span style="font-size: 10pt; color: black; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">Dispatch of all vans on time.<o:p></o:p> <p class="MsoListParagraphCxSpMiddle" style="margin-bottom: 5.25pt; text-indent: -18pt; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">       <span style="font-size: 10pt; color: black; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">Monitoring of deliveries and assist CEEs on locations and any process issues.<o:p></o:p> <p class="MsoListParagraphCxSpMiddle" style="margin-bottom: 5.25pt; text-indent: -18pt; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">       <span style="font-size: 10pt; color: black; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">Record delivery exceptions on return of CEEs.<o:p></o:p> <p class="MsoListParagraphCxSpLast" style="margin-bottom: 5.25pt; text-indent: -18pt; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">       <span style="font-size: 10pt; color: black; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">Coordinate with CS for any delays, cancellations, and debit notes.<o:p></o:p> Who are we looking for?<o:p></o:p> <ul style="margin-top:0cm" type="disc"> <li class="MsoNormal" style="color:black;margin-bottom:0cm;line-height:normal; mso-list:l2 level1 lfo1;tab-stops:list 36.0pt;vertical-align:baseline"><span style="font-size: 10pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">5 to 8 years of on ground experience in hiring and managing recruitment teams in the blue-collar hiring space.<o:p></o:p></li> <li class="MsoNormal" style="color:black;margin-bottom:0cm;line-height:normal; mso-list:l2 level1 lfo1;tab-stops:list 36.0pt;vertical-align:baseline"><span style="font-size: 10pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">Excellent knowledge in the retail & ecommerce industry<o:p></o:p></li> <li class="MsoNormal" style="color:black;margin-bottom:0cm;line-height:normal; mso-list:l2 level1 lfo1;tab-stops:list 36.0pt;vertical-align:baseline"><span style="font-size: 10pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">Ability to work independently and manage multiple task assignments within a structured implementation methodology.<o:p></o:p></li> <li class="MsoNormal" style="color:black;margin-bottom:0cm;line-height:normal; mso-list:l2 level1 lfo1;tab-stops:list 36.0pt;vertical-align:baseline"><span style="font-size: 10pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">Excellent Presentation skills<o:p></o:p></li> <li class="MsoNormal" style="color:black;margin-bottom:0cm;line-height:normal; mso-list:l2 level1 lfo1;tab-stops:list 36.0pt;vertical-align:baseline"><span style="font-size: 10pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">Strong Analytical skills<o:p></o:p></li> <li class="MsoNormal" style="color:black;margin-bottom:0cm;line-height:normal; mso-list:l2 level1 lfo1;tab-stops:list 36.0pt;vertical-align:baseline"><span style="font-size: 10pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">A motivated, self-directed individual that works well with minimal supervision.<o:p></o:p></li> <li class="MsoNormal" style="color:black;margin-bottom:0cm;line-height:normal; mso-list:l2 level1 lfo1;tab-stops:list 36.0pt;vertical-align:baseline"><span style="font-size: 10pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">Experience in organizational communication (internal and external)<o:p></o:p></li> <li class="MsoNormal" style="color:black;margin-bottom:0cm;line-height:normal; mso-list:l2 level1 lfo1;tab-stops:list 36.0pt;vertical-align:baseline"><span style="font-size: 10pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">Excellent verbal and written communication; ability to articulate complex ideas and concepts to others; write reports, business correspondence, project plans, procedural documents, and playbooks.<o:p></o:p></li> <li class="MsoNormal" style="color:black;margin-bottom:0cm;line-height:normal; mso-list:l2 level1 lfo1;tab-stops:list 36.0pt;vertical-align:baseline"><span style="font-size: 10pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">Experience working directly with higher management/leadership team is desirable.<o:p></o:p></li> <li class="MsoNormal" style="color:black;line-height:normal;mso-list:l2 level1 lfo1; tab-stops:list 36.0pt;vertical-align:baseline"><span style="font-size: 10pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">Should have the experience in managing multiple projects with stringent deadlines and multiple stakeholders.<o:p></o:p></li> </ul>   What would be a value add?<o:p></o:p> <ul style="margin-top:0cm" type="disc"> <li class="MsoNormal" style="color:black;line-height:normal;mso-list:l0 level1 lfo2; tab-stops:list 36.0pt;vertical-align:baseline"><span lang="EN-US" style="font-size: 10pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">Strong Knowledge of Logistics processes<o:p></o:p></li> </ul>

Collected experience requirement

4 - 7 Years