Technical Project Manager

Technical Project Manager About the Role Bounteous is seeking a Technical Project Manager (TPM) to manage and drive delivery of complex, multi-workstream technical programs for a leading global hospitality brand. This is a hands-on delivery leadership role at the center of enterprise technology implementations spanning software engineering, data platforms, martech, CRM, and analytics ecosystems. The TPM will be a full-time Bounteous employee based in India, working as part of our global delivery model and partnering closely with onshore engagement leadership, client stakeholders, technology vendors/partners, and a cross-functional implementation team. You will own delivery cadence, cross-workstream dependencies, and day-to-day execution - keeping technically complex, multi-source engineering and data programs on track and transparent, regardless of the underlying platform or technology stack. The Engagement Bounteous delivers enterprise technology programs end to end, which may include: • Software & application delivery: Custom development, system integrations, APIs, and release management across the SDLC. • Platform configuration and integration: Configuration of SDKs, APIs, and data collection/event forwarding across web, mobile, and server-side sources. • Data platform enablement: Schema design, dataset management, identity resolution, and unified customer profile enablement. • Orchestration and activation: Journey/workflow design, audience activation, and omnichannel orchestration built on profile and event data. • Analytics and reporting: Cross-channel reporting configuration - data connections, data views, and stakeholder-ready analysis workspaces. Responsibilities • Own end-to-end delivery of technical engagements - planning, sprint execution, milestone tracking, and release readiness across all workstreams, spanning both software engineering and platform/data initiatives. • Drive cross-workstream dependency management, ensuring upstream decisions (architecture, schema design, identity strategy, data source configuration) are locked before dependent downstream work begins. • Coordinate data source onboarding across batch ingestion (e.g., cloud data warehouses), streaming SDKs, and direct transactional events - including source-system-owner alignment on shared schema contracts and field mappings. • Run agile ceremonies and manage the Jira board: backlog grooming, sprint planning, estimation, velocity tracking, and burndown reporting. • Serve as the primary offshore delivery point of contact - provide clear, proactive status reporting to Bounteous engagement leadership and client stakeholders; manage RAID logs and escalate early. • Facilitate technical decision-making - chair design and architecture reviews, drive open questions to closure with engineering leads, technology vendors, client architects, and source system owners, and document decisions. • Manage scope, change requests, and timelines; maintain the project plan and resource forecast in partnership with account leadership. • Coordinate UAT, validation, and go-live activities including code/data quality checks, functional testing, and reporting sign-off. • Bridge time zones effectively - structure overlap hours, async updates, and handoffs so the India-based team and US-based client stakeholders stay in sync. Required Qualifications • 7-10 years of experience in technical project management or delivery management, with experience across software/engineering delivery (SDLC, application development, integrations) as well as digital/martech or data platform implementations. • Working knowledge of software engineering delivery practices (architecture reviews, release management, CI/CD, technical debt tradeoffs) in addition to enterprise martech, CDP, or data platforms (e.g., Adobe Experience Platform, Salesforce Marketing Cloud, Segment, mParticle, Snowflake, or similar) • Understanding of customer data flows: streaming collection via web/mobile SDKs, batch ingestion from cloud data warehouses (e.g., Amazon Redshift, Snowflake), and event-driven architectures. • Proven agile delivery experience - running sprints, managing Jira, estimation techniques, and velocity-based planning for mixed-discipline technical teams. • Experience in offshore/onshore delivery models, working with North American clients from India, with excellent written and verbal English communication. • Strong stakeholder management - comfortable presenting status, risks, and trade-offs to client director- and VP-level stakeholders. • Flexible working hours with a defined overlap window with US time zones (client is headquartered in Phoenix, Arizona - MST) for client ceremonies and stakeholder syncs. • Bachelor's degree in engineering, computer science, or a related field, or equivalent practical experience. Preferred Qualifications • Platform certification(s) relevant to the engagement's technology stack (e.g., Adobe AEP Technical Foundations, Real-Time CDP, AJO Business Practitioner, CJA Business Practitioner, Salesforce, Segment, or equivalent). • Prior experience managing custom software development projects (web, mobile, or backend systems). • Exposure to tag management, data streaming, event forwarding, or server-side collection tooling. • Familiarity with Cloud services like AWS services (S3, Redshift, IAM/STS) as they relate to data ingestion. • PMP, PMI-ACP, CSM, or SAFe certification. • Experience using AI-assisted tooling to accelerate delivery documentation, reporting, and analysis.