Executive

Brigade Group · Bangalore

Source and collection record

Last observed by our collector: 8 October 2026 at 11:13 pm IST. This is not a manual review or a confirmation from the employer.

Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.

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Collected role description

<h2>Job Summary</h2><p>We are looking for a customer-focused and service-oriented Front Office Executive to join the Front Office team at Signature Club Resort. The role involves managing guest interactions, ensuring smooth check-in and check-out, handling guest requests, and supporting daily front office operations.</p><h2>Key Responsibilities</h2><div><div><p>Guest Services & Reception</p><ul><li><p>Welcome and greet guests with a warm and professional approach.</p></li><li><p>Manage guest check-in and check-out procedures.</p></li><li><p>Handle guest queries, requests, and feedback promptly.</p></li></ul></div><div><p>Front Office Operations</p><ul><li><p>Manage room allocation, reservations, and guest records.</p></li><li><p>Coordinate with Housekeeping, F&B, and other departments.</p></li><li><p>Ensure accurate billing and payment-related procedures.</p></li></ul></div><div><p>Night Shift & Audit Support</p><ul><li><p>Handle night shift front office operations as assigned.</p></li><li><p>Support night audit activities and daily revenue reconciliation.</p></li><li><p>Ensure proper handover of shift-related information.</p></li></ul></div><div><p>Guest Satisfaction & Compliance</p><ul><li><p>Maintain high standards of guest service and hospitality.</p></li><li><p>Follow hotel SOPs, safety procedures, and security protocols.</p></li><li><p>Maintain accurate records and ensure effective communication.</p></li></ul></div></div><h2>Skills & Competencies</h2><ul><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Guest handling and problem-solving abilities.</p></li><li><p>Knowledge of hotel front office operations.</p></li><li><p>Basic computer knowledge and familiarity with hotel PMS.</p></li><li><p>Professional grooming and a customer-focused attitude.</p></li><li><p>Ability to work in rotational shifts, including night shifts.</p></li></ul>

Collected experience requirement

2 - 5 Years