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Assistant Manager - Disbursement

Clix Capital · Noida

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Collected role description

<p class="MsoNormal"><b>Job Summary</b></p><p><b></b></p><b></b><p class="MsoNormal">The Assistant Manager – Operations (Disbursement) will be responsible for managing end-to-end loan disbursement activities, ensuring timely and accurate fund releases, compliance with regulatory and internal policies, and seamless coordination with cross-functional teams. The role focuses on operational efficiency, control adherence, and high-quality service delivery in an NBFC environment.</p><p></p><div class="MsoNormal" align="center" style="text-align:center;"> <hr size="1" width="100%" align="center" /> </div><p class="MsoNormal"><b>Key Responsibilities</b></p><p><b></b></p><b></b><p class="MsoNormal"><b>Disbursement Operations</b></p><p><b></b></p><b></b><ul style="margin-top:0in;" type="disc"> <li class="MsoNormal">Manage and oversee end-to-end loan disbursement processes across products (secured/unsecured, retail/SME, etc.)<p></p></li> <li class="MsoNormal">Ensure compliance with sanction terms, credit approvals, and checklist requirements prior to disbursement<p></p></li> <li class="MsoNormal">Validate loan documentation, KYC, agreements, mandates, and security documents<p></p></li> <li class="MsoNormal">Ensure timely and error-free disbursement as per defined TATs and SLAs<p></p></li> </ul><p class="MsoNormal"><b>Compliance & Controls</b></p><p><b></b></p><b></b><ul style="margin-top:0in;" type="disc"> <li class="MsoNormal">Ensure adherence to RBI guidelines, internal credit policies, AML/KYC norms, and audit requirements<p></p></li> <li class="MsoNormal">Maintain maker-checker controls in disbursement transactions<p></p></li> <li class="MsoNormal">Support internal audits, concurrent audits, and regulatory inspections<p></p></li> <li class="MsoNormal">Ensure proper documentation and record maintenance for post-disbursement reviews<p></p></li> </ul><p class="MsoNormal"><b>Stakeholder Coordination</b></p><p><b></b></p><b></b><ul style="margin-top:0in;" type="disc"> <li class="MsoNormal">Coordinate with Credit, Sales, Legal, Treasury, Banking Ops, and IT teams for smooth disbursement execution<p></p></li> <li class="MsoNormal">Act as the single point of contact for resolving disbursement-related escalations<p></p></li> <li class="MsoNormal">Liaise with banking partners, payment gateways, and escrow/trust accounts where applicable<p></p></li> </ul><p class="MsoNormal"><b>Process Improvement</b></p><p><b></b></p><b></b><ul style="margin-top:0in;" type="disc"> <li class="MsoNormal">Identify process gaps, risks, and bottlenecks in disbursement workflows<p></p></li> <li class="MsoNormal">Propose and implement automation, digitization, and process optimization initiatives<p></p></li> <li class="MsoNormal">Support UAT and rollout of LOS/LMS and disbursement system enhancements<p></p></li> </ul><p class="MsoNormal"><b>Reporting & MIS</b></p><p><b></b></p><b></b><ul style="margin-top:0in;" type="disc"> <li class="MsoNormal">Prepare daily/weekly/monthly MIS on disbursements, pending cases, TATs, and exceptions<p></p></li> <li class="MsoNormal">Track and report key operational metrics and trends to management<p></p></li> <li class="MsoNormal">Ensure accurate reconciliation of disbursement accounts and payouts<p></p></li> </ul><p class="MsoNormal"><b>Team Management</b></p><p><b></b></p><b></b><ul style="margin-top:0in;" type="disc"> <li class="MsoNormal">Supervise and mentor executives/officers handling disbursement activities<p></p></li> <li class="MsoNormal">Support training and skill development of team members<p></p></li> <li class="MsoNormal">Drive productivity, quality, and compliance within the team<p></p></li> </ul><div class="MsoNormal" align="center" style="text-align:center;"> <hr size="1" width="100%" align="center" /> </div><p class="MsoNormal"><b>Qualifications & Experience</b></p><p><b></b></p><b></b><p class="MsoNormal"><b>Education</b></p><p><b></b></p><b></b><ul style="margin-top:0in;" type="disc"> <li class="MsoNormal">Graduate in Commerce, Business Administration, Finance, or related field<p></p></li> <li class="MsoNormal">MBA / Postgraduate degree is an added advantage<p></p></li> </ul><p class="MsoNormal"><b>Experience</b></p><p><b></b></p><b></b><ul style="margin-top:0in;" type="disc"> <li class="MsoNormal">5–7 years of experience in NBFC/Banking operations, with at least 2–3 years in loan disbursement operations<p></p></li> <li class="MsoNormal">Hands-on experience with LOS/LMS and digital disbursement platforms<p></p></li> <li class="MsoNormal">Strong understanding of retail/SME loan products and disbursement controls<p></p></li> </ul><div class="MsoNormal" align="center" style="text-align:center;"> <hr size="1" width="100%" align="center" /> </div><p class="MsoNormal"><b>Key Skills & Competencies</b></p><p><b></b></p><b></b><ul style="margin-top:0in;" type="disc"> <li class="MsoNormal">In-depth knowledge of loan disbursement processes and documentation<p></p></li> <li class="MsoNormal">Understanding of RBI regulations, KYC/AML norms<p></p></li> <li class="MsoNormal">Strong attention to detail and risk awareness<p></p></li> <li class="MsoNormal">Proficiency in MS Excel, MIS reporting, and operational dashboards<p></p></li> <li class="MsoNormal">Effective communication and stakeholder management skills<p></p></li> <li class="MsoNormal">Ability to handle high volumes and tight deadlines<p></p></li> </ul><div class="MsoNormal" align="center" style="text-align:center;"> <hr size="1" width="100%" align="center" /> </div><p class="MsoNormal"><b>Behavioral Attributes</b></p><p><b></b></p><b></b><ul style="margin-top:0in;" type="disc"> <li class="MsoNormal">High ownership and accountability<p></p></li> <li class="MsoNormal">Process-driven and control-focused mindset<p></p></li> <li class="MsoNormal">Ability to work under pressure in a fast-paced NBFC environment<p></p></li> <li class="MsoNormal">Problem-solving orientation and continuous improvement attitude<p></p></li> </ul><div class="MsoNormal" align="center" style="text-align:center;"> <hr size="1" width="100%" align="center" /> </div><p class="MsoNormal"><b>Career Growth</b></p><p><b></b></p><b></b><p> </p><p class="MsoNormal">The role offers opportunities to progress into <b>Assistant</b> <b>Manager – Operations, Central Ops, or Process Excellence roles</b> based on performance and business needs.</p><p></p>

Collected experience requirement

2 - 6 Years