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Customer Service Engineer

Danlaw Technologies · Chennai

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Source and collection record

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Last observed by our collector: . This is not a manual review or a confirmation from the employer.

Employer requisition: customer-service-engineer

Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.

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Collected role description

Experience in GPS, Telematics devices and vehicle tracking. · Have field experience in solving customer’s issues with the devices. · Ability to gather, view, and analyze data. · Proficiency in spreadsheet programs like MS Excel. • Exposure to Cordinate for AIS140 Empanalement in states. · Experience in field to analyze and resolve field issue related to Telematics and vehicle control unit. · Customer Centric focus. · Improve service operation Efficiency and reduce TAT for customer Complaints. · Having Experience in trouble Shooting. · Capability to Identify and develop customer relationship through Innovative thinking. · Exposure in handling Software flashing, OTA, Root cause analysis. · Willing to travel the field to address customer Issues Voluntarily.

Collected experience requirement

3 to 5 years