Engagement Manager- HCM Implementation (US Shift)
Darwinbox · Hyderabad
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Collected role description
<p class="MsoNormal" style="margin-bottom:0cm;line-height:normal;"><b><span style="font-size:16pt;"> </span></b><b><span style="font-size:24pt;">Job Description</span></b><span style="font-size:16pt;"> </span></p><p class="MsoNormal" style="margin-bottom:0cm;line-height:normal;"><span style="font-size:16pt;"> </span><b><span lang="en-us" style="font-size:18pt;" xml:lang="en-us">Engagement Manager (US Region)- HYD based</span></b><b><span><br /> <br /> <br /> </span></b><b></b></p><p class="MsoNormal" style="margin-bottom:0cm;line-height:normal;"><b><span lang="en-us" xml:lang="en-us">About Darwinbox </span></b><b></b></p><p class="MsoNormal" style="margin-bottom:0cm;line-height:normal;">Darwinboxis Asia's fastest-growing HR technology platform, designing the future of work by building the world's best HR tech, driven by a fierce focus on employee experience and customer success, and continuous, iterative innovation. We are the preferred choice of 1000+ global enterprises to manage their 4 million+ employees across 130+ countries.</p><p class="MsoNormal" style="margin-bottom:0cm;line-height:normal;"> </p><p class="MsoNormal" style="margin-bottom:0cm;line-height:normal;">Darwinbox's new-age HCM suite competes with local as well as global players in the enterprise technology space (such as SAP, Oracle, and Workday). The firm has acquired notable customers ranging from large conglomerates to unicorn start-ups: Nivea, Starbucks, DLF, JSW, Adani Group, Crisil, CRED, Vedanta, Mahindra, Glenmark, Gokongwei Group, Mitra Adiperkasa, EFS Facilities Management, VNG Corporation, and many more.</p><p class="MsoNormal" style="margin-bottom:0cm;line-height:normal;"> </p><p class="MsoNormal" style="margin-bottom:0cm;line-height:normal;">Our vision of building a world-class product company from Asia is backed by marquee global investors like Microsoft, Salesforce, Sequoia Capital, TCV, KKR, and Partners Group.<span><br /> <br /> </span></p><p class="MsoNormal" style="margin-bottom:0cm;line-height:normal;"><b><span lang="en-us" xml:lang="en-us">Why Join Us?</span></b><b></b><b><span lang="en-us" xml:lang="en-us"> </span></b></p><p class="MsoNormal" style="margin-bottom:0cm;line-height:normal;"><span>The rate at which our product and market presence are growing is unprecedented. We’re a Rocketship. We’re not planning on slowing down anytime soon. And, that’s why we need you! You’ll experience a culture of:</span><span> </span></p><ul style="margin-top:0cm;" type="disc"> <li class="MsoNormal" style="margin-bottom:0cm;line-height:normal;"><span>Disproportionate Rewards for top performance </span></li> <li class="MsoNormal" style="margin-bottom:0cm;line-height:normal;"><span>Accelerated Growth in a hyper-growth environment</span></li> <li class="MsoNormal" style="margin-bottom:0cm;line-height:normal;"><span>Continuous Learning and Professional Development</span><span> </span></li> <li class="MsoNormal" style="margin-bottom:0cm;line-height:normal;"><span>Meaningful Relationships and a Collaborative Environment</span></li> </ul><p class="MsoNormal" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:36pt;line-height:normal;"><span> </span></p><p class="MsoNormal" style="margin-bottom:0cm;line-height:normal;"><b><span lang="en-us" xml:lang="en-us">What this role is</span></b></p><p class="MsoNormal" style="margin-bottom:0cm;"><span lang="en-us" xml:lang="en-us">Darwinbox is transforming how enterprises manage people, workflows, and employee experiences at scale. As we evolve, implementation is no longer about configuration and delivery tracking. The real challenge is helping organizations rethink how HR should operate across systems, processes, adoption, and decision-making.</span></p><p class="MsoNormal" style="margin-bottom:0cm;"><b><span lang="en-us" xml:lang="en-us">Candidates with exposure to North America implementations and an understanding of US statutory and compliance requirements will be preferred.</span></b></p><p class="MsoNormal" style="margin-bottom:0cm;"><span lang="en-us" xml:lang="en-us"> </span></p><p class="MsoNormal" style="margin-bottom:0cm;"><span lang="en-us" xml:lang="en-us">This role sits at the intersection of:</span></p><p class="MsoListParagraphCxSpFirst" style="margin-bottom:0cm;text-indent:-18pt;"><span lang="en-us" style="font-size:10pt;line-height:107%;font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;"> </span></span><span lang="en-us" xml:lang="en-us">Enterprise consulting </span></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0cm;text-indent:-18pt;"><span lang="en-us" style="font-size:10pt;line-height:107%;font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;"> </span></span><span lang="en-us" xml:lang="en-us">Product thinking </span></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0cm;text-indent:-18pt;"><span lang="en-us" style="font-size:10pt;line-height:107%;font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;"> </span></span><span lang="en-us" xml:lang="en-us">Customer transformation </span></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0cm;text-indent:-18pt;"><span lang="en-us" style="font-size:10pt;line-height:107%;font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;"> </span></span><span lang="en-us" xml:lang="en-us">Large-scale SaaS delivery </span></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0cm;text-indent:-18pt;"><span lang="en-us" style="font-size:10pt;line-height:107%;font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;"> </span></span><span lang="en-us" xml:lang="en-us">You will act as:</span></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0cm;text-indent:-18pt;"><span lang="en-us" style="font-size:10pt;line-height:107%;font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;"> </span></span><span lang="en-us" xml:lang="en-us">A trusted advisor to enterprise customers </span></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0cm;text-indent:-18pt;"><span lang="en-us" style="font-size:10pt;line-height:107%;font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;"> </span></span><span lang="en-us" xml:lang="en-us">A strategic partner to CHROs and business leaders </span></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0cm;text-indent:-18pt;"><span lang="en-us" style="font-size:10pt;line-height:107%;font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;"> </span></span><span lang="en-us" xml:lang="en-us">The “Voice of Customer” internally across Product and Engineering </span></p><p class="MsoListParagraphCxSpLast" style="margin-bottom:0cm;text-indent:-18pt;"><span lang="en-us" style="font-size:10pt;line-height:107%;font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;"> </span></span><span lang="en-us" xml:lang="en-us">An owner responsible for customer outcomes — not just go-live milestones </span></p><p class="MsoNormal" style="margin-bottom:0cm;"><b><span lang="en-us" xml:lang="en-us"> </span></b></p><p class="MsoNormal" style="margin-bottom:0cm;"><b><span lang="en-us" xml:lang="en-us">What the work looks like</span></b></p><p class="MsoListParagraphCxSpFirst" style="margin-bottom:0cm;text-indent:-18pt;"><span lang="en-us" style="font-size:10pt;line-height:107%;font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;"> </span></span><span lang="en-us" xml:lang="en-us">You won’t just inherit a project plan. You’ll inherit ambiguity.</span></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0cm;text-indent:-18pt;"><span lang="en-us" style="font-size:10pt;line-height:107%;font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;"> </span></span><span lang="en-us" xml:lang="en-us">A customer struggling to standardize processes globally.</span></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0cm;text-indent:-18pt;"><span lang="en-us" style="font-size:10pt;line-height:107%;font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;"> </span></span><span lang="en-us" xml:lang="en-us">An implementation that technically works, but operationally doesn’t.</span></p><p class="MsoListParagraphCxSpLast" style="margin-bottom:0cm;text-indent:-18pt;"><span lang="en-us" style="font-size:10pt;line-height:107%;font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;"> </span></span><span lang="en-us" xml:lang="en-us">A workflow designed for manual operations that now needs to scale intelligently.</span></p><p class="MsoNormal" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:18pt;"><span lang="en-us" xml:lang="en-us"> </span></p><p class="MsoNormal" style="margin-bottom:0cm;"><span lang="en-us" xml:lang="en-us">Your role is to understand the business problem behind the requirement and drive the transformation end-to-end.</span></p><p class="MsoNormal" style="margin-bottom:0cm;"><span lang="en-us" xml:lang="en-us">That means:</span></p><p class="MsoListParagraphCxSpFirst" style="margin-bottom:0cm;text-indent:-18pt;"><span lang="en-us" style="font-size:10pt;line-height:107%;font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;"> </span></span><span lang="en-us" xml:lang="en-us">Leading enterprise HCM transformation programs from discovery through adoption </span></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0cm;text-indent:-18pt;"><span lang="en-us" style="font-size:10pt;line-height:107%;font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;"> </span></span><span lang="en-us" xml:lang="en-us">Challenging legacy processes and driving transformation conversations </span></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0cm;text-indent:-18pt;"><span lang="en-us" style="font-size:10pt;line-height:107%;font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;"> </span></span><span lang="en-us" xml:lang="en-us">Influencing senior stakeholders with clarity and credibility </span></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0cm;text-indent:-18pt;"><span lang="en-us" style="font-size:10pt;line-height:107%;font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;"> </span></span><span lang="en-us" xml:lang="en-us">Working closely with internal teams to shape customer outcomes </span></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0cm;text-indent:-18pt;"><span lang="en-us" style="font-size:10pt;line-height:107%;font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;"> </span></span><span lang="en-us" xml:lang="en-us">Balancing customer expectations, scalability, product capabilities, and operational realities </span></p><p class="MsoListParagraphCxSpLast" style="margin-bottom:0cm;text-indent:-18pt;"><span lang="en-us" style="font-size:10pt;line-height:107%;font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;"> </span></span><span lang="en-us" xml:lang="en-us">Because enterprise transformation breaks when those worlds operate separately.</span></p><p class="MsoNormal" style="margin-bottom:0cm;"><b><span lang="en-us" xml:lang="en-us"> </span></b></p><p class="MsoNormal" style="margin-bottom:0cm;"><b><span lang="en-us" xml:lang="en-us">Who thrives here</span></b></p><p class="MsoListParagraphCxSpFirst" style="margin-bottom:0cm;text-indent:-18pt;"><span lang="en-us" style="font-size:10pt;line-height:107%;font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;"> </span></span><span lang="en-us" xml:lang="en-us">People who think in systems.</span></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0cm;text-indent:-18pt;"><span lang="en-us" style="font-size:10pt;line-height:107%;font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;"> </span></span><span lang="en-us" xml:lang="en-us">People who naturally ask: “Will this scale?” / “What breaks after go-live?” / “Are we solving the actual customer problem?” </span></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0cm;text-indent:-18pt;"><span lang="en-us" style="font-size:10pt;line-height:107%;font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;"> </span></span><span lang="en-us" xml:lang="en-us">People with consulting instincts, strong ownership mindset, and executive presence.</span></p><p class="MsoListParagraphCxSpLast" style="margin-bottom:0cm;text-indent:-18pt;"><span lang="en-us" style="font-size:10pt;line-height:107%;font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;"> </span></span><span lang="en-us" xml:lang="en-us">People who care equally about customer outcomes, product experience, and operational excellence.</span></p><p class="MsoNormal" style="margin-bottom:0cm;"><b><span lang="en-us" xml:lang="en-us"> </span></b></p><p class="MsoNormal" style="margin-bottom:0cm;"><b><span lang="en-us" xml:lang="en-us">What we explicitly don’t optimize for</span></b></p><p class="MsoListParagraphCxSpFirst" style="margin-bottom:0cm;text-indent:-18pt;"><span lang="en-us" style="font-size:10pt;line-height:107%;font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;"> </span></span><span lang="en-us" xml:lang="en-us">Coordination-heavy implementation profiles </span></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0cm;text-indent:-18pt;"><span lang="en-us" style="font-size:10pt;line-height:107%;font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;"> </span></span><span lang="en-us" xml:lang="en-us">Delivery managers who only track timelines </span></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0cm;text-indent:-18pt;"><span lang="en-us" style="font-size:10pt;line-height:107%;font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;"> </span></span><span lang="en-us" xml:lang="en-us">Requirement takers who never challenge assumptions </span></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0cm;text-indent:-18pt;"><span lang="en-us" style="font-size:10pt;line-height:107%;font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;"> </span></span><span lang="en-us" xml:lang="en-us">Governance without ownership </span></p><p class="MsoListParagraphCxSpLast" style="margin-bottom:0cm;text-indent:-18pt;"><span lang="en-us" style="font-size:10pt;line-height:107%;font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;"> </span></span><span lang="en-us" xml:lang="en-us">Implementation thinking without business context </span></p><p class="MsoNormal" style="margin-bottom:0cm;"><b><span lang="en-us" xml:lang="en-us"> </span></b></p><p class="MsoNormal" style="margin-bottom:0cm;"><b><span lang="en-us" xml:lang="en-us">What we’re looking for</span></b></p><p class="MsoListParagraphCxSpFirst" style="margin-bottom:0cm;text-indent:-18pt;"><span lang="en-us" style="font-size:10pt;line-height:107%;font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;"> </span></span><span lang="en-us" xml:lang="en-us">6–12 years of experience in enterprise SaaS, HCM implementation, consulting, or transformation roles </span></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0cm;text-indent:-18pt;"><span lang="en-us" style="font-size:10pt;line-height:107%;font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;"> </span></span><span lang="en-us" xml:lang="en-us">Strong stakeholder management and executive communication skills </span></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0cm;text-indent:-18pt;"><span lang="en-us" style="font-size:10pt;line-height:107%;font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;"> </span></span><span lang="en-us" xml:lang="en-us">Consulting mindset with ability to drive transformation conversations </span></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0cm;text-indent:-18pt;"><span lang="en-us" style="font-size:10pt;line-height:107%;font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;"> </span></span><span lang="en-us" xml:lang="en-us">Strong customer advocacy and product-oriented thinking </span></p><p class="MsoListParagraphCxSpLast" style="margin-bottom:0cm;text-indent:-18pt;"><span lang="en-us" style="font-size:10pt;line-height:107%;font-family:Symbol;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;"> </span></span><span lang="en-us" xml:lang="en-us">Data-driven and automation-first approach to problem solving</span></p><p class="MsoNormal" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:18pt;line-height:normal;"><b><span> </span></b></p><p class="MsoNormal" style="margin-bottom:0cm;line-height:normal;"><span> </span></p><p class="MsoNormal" style="margin-bottom:0cm;line-height:normal;"><b><span lang="en-us" xml:lang="en-us">What We Offer:</span></b></p><p> </p><ul style="margin-top:0cm;" type="disc"> <li class="MsoNormal" style="margin-bottom:0cm;line-height:normal;"><span>A dynamic and collaborative work environment that fosters innovation.</span></li> <li class="MsoNormal" style="margin-bottom:0cm;line-height:normal;"><span>Opportunities for professional growth and career advancement.</span></li> <li class="MsoNormal" style="margin-bottom:0cm;line-height:normal;"><span>Competitive compensation and benefits package.</span></li> <li class="MsoNormal" style="margin-bottom:0cm;line-height:normal;"><span>The chance to work on products that make a meaningful impact on businesses and their employees.</span></li> </ul>
Collected experience requirement
8 - 12 Years