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Member/Senior Member, Tech Ops (Private Credit)

D. E. Shaw India · Gurgaon

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Employer requisition: 6984

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Collected role description

The Private Credit Tech group at D. E. Shaw & Co. is looking for a Member/Senior Member TechOps to join our Tech team based in Hyderabad or Gurugram. This team is an extension of the firm's Private Credit business, based in the New York and London offices. The Private Credit business involves providing loans to private companies to facilitate capital for business growth, expansion, or refinancing existing debt. The Private Credit Tech team plays a critical role by developing the tools used by the business team for their daily workflows, working closely with the analysts to build analytical and operational tools that streamline pre- and post-trade business functions. As a member of the Private Credit India team, you will provide on-demand frontline support for Private Credit's production applications and infrastructure — monitoring services, triaging issues, and debugging across application, data, and system layers. You will support software deployments and configuration changes with minimal business impact, own incidents end-to-end, and coordinate with engineering, infrastructure, business users, and third-party vendors during critical issues. You will also maintain the team's ops documentation and request system and use scripting along with LLMs and AI-assisted tools to automate repetitive tasks and continuously improve operational efficiency. The ideal candidate should hold - Basic qualifications: - A bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical discipline - 2 to 4 years of experience in technical operations, production support, or L2/L3 application support for business-critical systems - Experience working in Linux/Unix environments - Hands-on experience with shell scripting - Proficiency in Python - Experience using source control tools such as Git - Solid understanding of incident management, root cause analysis, and production support best practices - Strong software debugging skills, attention to detail, and the ability to prioritize effectively in a dynamic environment - Excellent interpersonal and communication skills, with the ability to collaborate effectively with technical and business stakeholders - Experience working in on-demand ops coverage Preferred qualifications: - Prior experience in the finance domain, particularly in private credit, fixed income, or capital markets - Exposure to CI/CD pipelines - Experience using LLMs or AI-assisted developer tools (e.g., Claude Code, Copilot) to accelerate ops and automation work

Collected minimum qualification

- A bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical discipline - 2 to 4 years of experience in technical operations, production support, or L2/L3 application support for business-critical systems - Experience working in Linux/Unix environments - Hands-on experience with shell scripting - Proficiency in Python - Experience using source control tools such as Git - Solid understanding of incident management, root cause analysis, and production support best practices - Strong software debugging skills, attention to detail, and the ability to prioritize effectively in a dynamic environment - Excellent interpersonal and communication skills, with the ability to collaborate effectively with technical and business stakeholders - Experience working in on-demand ops coverage

Collected preferred qualification

- Prior experience in the finance domain, particularly in private credit, fixed income, or capital markets - Exposure to CI/CD pipelines - Experience using LLMs or AI-assisted developer tools (e.g., Claude Code, Copilot) to accelerate ops and automation work

Collected experience requirement

2-4 years