Program Manager

Systems is a global team that designs, builds, and manages the firm’s technical infrastructure, including desktops, software applications, communications platforms, conferencing tools, network connections, and internal platforms that power developer productivity and user efficiency. We are seeking an experienced Product/Program Manager to join our Systems Program team based in the firm’s office in Hyderabad to partner with engineering teams across multiple focus areas, including firmwide applications, internal automation, platform infrastructure, and emerging AI-driven capabilities. This role will operate at the intersection of engineering, product, and business stakeholders to drive execution, shape product direction, and deliver scalable, high-impact solutions. As a member of Systems Program, you will define and drive product and program strategy across engineering initiatives, translating business needs into technical roadmaps, scoping open-ended projects, and conceptualizing effective solutions. You will work closely with engineering teams across internal platforms, developer tooling, infrastructure services, firmwide applications, automation, and AI-driven capabilities to deliver scalable solutions that improve reliability, developer experience, and operational efficiency. You will own the product/program lifecycle from discovery, requirements gathering, and user research to delivery, testing, rollout, and adoption, ensuring alignment with organizational goals and user needs. You will collaborate with engineering, infrastructure, security, and operations teams to manage dependencies, resolve risks, and drive seamless execution across interconnected systems. You will apply product management practices such as design thinking, experimentation, user interviews, and A/B testing, while leading Agile processes including sprint planning, backlog prioritization, feature grooming, and release coordination. You will track progress, risks, and impact for stakeholders and leadership, maintain robust documentation and governance, and identify opportunities to reduce operational overhead through automation, self-service capabilities, and the integration of emerging technologies such as generative AI. Basic qualifications: ─ A bachelor’s degree or higher in Computer Science, Information Technology, or a related technical discipline, and either an MBA degree from a top college/university or relevant product/program management experience ─ Up to 8 years of total experience with at least 3-6 years in product/program management ─ Solid understanding of the Software Development Lifecycle (SDLC), including experience working closely with engineering teams on design, development, testing, and release processes ─ Familiarity with modern application architectures, APIs, and platform-based systems, along with a working knowledge of programming concepts ─ Experience with Agile methodologies and tools, with the ability to drive structured execution in dynamic environments ─ Robust analytical, organizational, and problem-solving abilities, with the ability to make data-informed decisions and manage trade-offs effectively Preferred qualifications: ─ Experience working on internal platforms, developer tooling, or infrastructure services that support scalable application development ─ Familiarity with cloud-native technologies, containerized environments, and self-service infrastructure models ─ Experience in applying design thinking methodologies to improve user experience and drive product adoption ─ Experience with Kubernetes, databases, SaaS, and Gen AI, as well as familiarity with programming languages ─ PMP, PRINCE2, Scrum Master, or equivalent project management certification ─ Robust technical foundation, product mindset, and program execution expertise, with the ability to navigate complex systems environments and drive alignment across globally distributed teams