Desktop Executive - Support (R-19817)

Dun & Bradstreet · Mumbai

Source and collection record

Last observed by our collector: 8 October 2026 at 11:20 pm IST. This is not a manual review or a confirmation from the employer.

Employer requisition: c96ef18f-26ba-4105-8322-cce6fd39af3c

Job type and experience labels are automated discovery categories. The employer determines eligibility. Retained employer experience wording: 2-4 years.

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Mark the statements you can support after reading the employer source. This checklist stays on this page; it does not score your eligibility or submit an application.

Retained employer experience wording: 2-4 yearsAttendance and availability: I checked the employer page for work location, office attendance, start date and duration.Current requisition: I checked the current employer requisition and its application requirements.

0 of 3 checks marked. Keep unresolved requirements as questions for the employer.

Collected role description

Designation: Desktop Specialist. Function: IT. SBU: Technology. Location: Mumbai Payroll: Partner's Payroll Designation: Desktop Specialist. Function: IT. SBU: Technology. Location: Mumbai Payroll: Partner's Payroll service requests in ITSM tools, ensuring timely resolution and adherence to SLAs. Perform device provisioning, imaging, upgrades, refreshes, software installations, and redeployments. Support Microsoft 365, Teams, Outlook, security applications, and other approved enterprise tools. Maintain IT asset inventory, device audits, user account support, and compliance with security policies. Collaborate with Security, Network, and Identity teams while supporting technology rollouts, office moves, and knowledge-sharing initiatives. Key Requirements 2-4 years of experience in Desktop Support, End User Computing (EUC), or IT Operations, supporting Windows 11 and mac OS environments. Strong expertise in PC/Mac hardware troubleshooting, break-fix support, device provisioning, and peripheral management. Hands-on experience with ITSM platforms, remote support tools, software deployment, and device lifecycle management. Good understanding of networking fundamentals, including Wi-Fi, VPN, DNS, certificates, and connectivity troubleshooting. Excellent customer service, communication, and stakeholder management skills with a strong focus on SLA adherence. Proven ability to prioritize workloads, resolve issues efficiently, and demonstrate ownership, accountability, and attention to detail. Diploma or Bachelor's degree in IT/Computer Science or related field; Microsoft, Apple mac OS, and ITIL certifications are an added advantage. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please visit https://bit.ly/3LMn4CQ. apply for this job Dun & Bradstreet Home Page Jobs powered by

Collected experience requirement

2-4 years