Application Engineer (Surveillance Business Unit)

JOB ID: e-con006 Job Synopsis: Position: Application Engineer (Surveillance Business Unit) Geography: Global (customer interactions worldwide) Location: Chennai Experience: 2 to 5 years Educational Qualification : Bachelor’s degree in ECE / CSE or related field Role Overview: As an Application Engineer at e-con Systems, you will be the technical interface between customers and internal teams - ensuring successful integration and deployment of e-con’s camera modules, embedded vision systems, and AI-enabled surveillance products. You’ll engage from pre-sales to production, providing solution proposals, design integration support, and field-level debugging assistance. This role is ideal for engineers who are technically hands-on, customer-oriented, and eager to grow in both system-level problem-solving and solution ownership. Key Responsibilities: Pre-Sales & Solution Definition: Collaborate with Sales and Product Management to understand customer requirements and propose suitable camera or embedded vision solutions using e-con Systems’ products. Participate in technical discussions, requirement gathering, and feasibility assessments, translating customer needs into clear technical deliverables. Support customer proof-of-concept (PoC) and evaluation activities to achieve design wins. Integration & Design Support: Guide customers on hardware and software integration, including camera bring-up, image tuning, and performance optimization on embedded platforms. Work hands-on with NVIDIA Jetson, Qualcomm, or ARM-based embedded platforms, debugging and configuring Linux drivers (V4L2, GStreamer, MIPI, USB, GMSL, Ethernet). Collaborate closely with internal engineering and QA teams to resolve issues and enhance product robustness. Production & Post-Deployment Support: Assist customers during transition from prototype to production — resolving manufacturing, firmware, or image-quality-related challenges. Track and escalate recurring field issues, providing structured feedback to R&D for continuous improvement. Maintain strong documentation for customer configurations and integration guides. Product Enablement & Knowledge Sharing: Validate new camera modules, features, and SDK updates; provide actionable feedback to product and engineering teams. Conduct technical trainings for distributors, customers, and partners to enhance adoption of e-con’s products. Contribute to application notes, FAQs, and demo content in collaboration with the marketing and technical writing teams. Technical Skills: Solid understanding of Embedded Systems, Linux (kernel & user space), and driver-level debugging. Programming experience in C/C++ and Python, with working knowledge of shell scripting. Familiarity with camera and imaging technologies — Image sensors, ISPs, color tuning, exposure control, and video formats. Hands-on experience with vision interfaces (USB 3.0, MIPI CSI-2, GMSL, GigE Vision) and media frameworks (V4L2, GStreamer, OpenCV). Experience with AI inference on edge devices (Jetson / Qualcomm / NPU platforms) is a strong plus. Understanding of networked video streaming, latency, and bandwidth optimization desirable for surveillance use cases. Behavioral & Business Competencies: Customer-centric mindset – ability to translate technical complexity into business impact and actionable insights. Strong communication skills – articulate technical details clearly in written and verbal formats. Analytical problem-solving – structured debugging, root-cause analysis, and issue ownership. Collaboration & cross-functional alignment – comfortable working with Sales, Product, R&D, and QA teams. Adaptability – can handle changing priorities across geographies and projects. Continuous learning – proactive in exploring new camera technologies, edge AI frameworks, and embedded toolchains. Hands-on attitude – thrives in lab testing, PoC building, and direct customer interactions. Documentation discipline – maintains organized records of test setups, configurations, and resolutions. What Makes This Role Exciting: Be part of the Business Unit driving next-generation Smart Surveillance solutions. Work directly with global OEMs, system integrators, and AI solution providers. Opportunity to influence product roadmaps through direct customer feedback and field experience. Exposure to end-to-end camera solution lifecycle – from concept to deployment.