Broadcast System Engineer , India

Are you passionate about solving complex technical challenges at the intersection of video engineering and cutting-edge software. Evertz India is looking for a Broadcast System Engineer to join our team and deliver expert-level support across software-defined video networking, video compression, content processing systems, orchestration platforms, and network monitoring tools. This position offers the opportunity to work at the forefront of broadcast technology, collaborating with engineering teams and customers to ensure optimal system performance and rapid issue resolution. Role Responsibilities Conduct on-site visits to customer locations for service, support, and system validation Manage the operation of different events and demonstrations for Evertz product lines Support flexible shift schedules to ensure round-the-clock operational coverage Perform system testing, including functionality, configuration, scalability, and security validation Provide Tier-2/Tier-3 support, gathering information from customers, creating and tracking Jira tickets, and driving root-cause analysis through to resolution Identify, troubleshoot, and escalate issues arising from in-house and customer system testing Collaborate closely with development teams to resolve complex, high-impact customer issues Build and maintain Bash/Python automation scripts for system operations and testing Produce clear technical documentation, including patch upgrades and fix reports Lead system-level regression testing, comparing pre- and post-upgrade performance Support remote customer systems, including upgrades, troubleshooting, and rollback procedures Ensure compliance with all Evertz policies and procedures Perform other related duties as required Skills & Experience Bachelor's degree in Electronics, Telecommunications, Computer Science, or a related field 4-7 years of experience in broadcast engineering, system support, or technical operations Solid understanding of broadcast workflows, video streaming, and media systems Hands-on experience with functional, regression, configuration, and performance testing Proven track record in Tier-2/Tier-3 support, troubleshooting, and root-cause analysis Proficiency in Linux/Unix environments and core networking concepts (TCP/IP, routing, switching) Experience with Jira or similar tools for issue tracking and management Working knowledge of Bash/Python for automation and system operations Experience supporting customer-facing or production systems Willingness to work flexible shifts and travel for on-site customer engagements Good communication and documentation skills Traits We Value A problem-solver with sharp analytical instincts A customer-focused approach with effective communication Ability to collaborate across teams and work independently Flexibility to adapt in a fast-paced broadcast environment About Evertz Microsystems (TSX: ET) Evertz India is the subsidiary of Evertz Microsystems (TSX:ET) a global leader in broadcast technology, delivering cutting-edge hardware and software solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets) worldwide. Trusted by major broadcast facilities, telcos, and satellite providers on every continent, we're known for end-to-end innovation that sets the industry standard. Canadian-headquartered with offices around the world, Evertz has 2,000+ employees and has been recognized as one of Canada's 50 Best Managed Companies - a testament to our commitment to excellence and global impact. Join a team where your work shapes the future of broadcast and new media industries. The Perks Flexible working opportunities In-house knowledge and product training Exposure to global broadcast and media platforms Performance-related bonuses Insurance and medical plans Employee-friendly leave policy Your Growth At Evertz, your career is a path to growth and achievement, not just a job. We encourage you to seize opportunities, push boundaries, and pursue your goals. We offer a hybrid/remote model that balances flexibility and collaboration, driving innovation through diversity, adaptability, and strong connections. You'll join an inclusive, dynamic team that values creativity and fresh ideas. Culture is central at Evertz we welcome diverse, passionate talent ready to shape the future. Join us on this journey. Apply now! Artificial intelligence (AI) technology may be used in our recruitment process to assist with resume screening and interview note-taking. All hiring decisions are made by our team without AI involvement.