CSA

Firstsource Solutions Limited · Remote

Source and collection record

Last observed by our collector: 8 October 2026 at 11:25 pm IST. This is not a manual review or a confirmation from the employer.

Employer requisition: 60504644

Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.

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Collected role description

© Firstsource Solutions Limited l Confidential | March 9, 2021 1 Job Description – CSA Non - v oice Claims & Enrol l ment Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions in order to reimagine business processes and deliver increased efficiency, deeper insights and superior outcomes. We are trusted brand custodians and long - term partners to 100+ leading brands with presence in the US, UK, Philippi nes and India. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals. Our clientele includes Fortune 500 and FTSE 100 compa nies. Job Overview: A claims examiner needs to analyse multiple documents / contracts and decide to pay / deny the claim submitted by member or providers with respect to client specifications. The claims examiner should also route the claim to different department or provider / member for any missing information that required for claims adjudication. The claims needs to be completed adhering to required TAT and quality SLA. Key Responsibility: 1. Production, Quality 2. Shift and Schedule adherence 3. Process Knowledge Key Sk ills : • Good Communication Skills • Listening & Comprehension Reporting Structure: Sr Executive – Team Leader – Manger Operations. Success Profile: Qualification & Experience : Graduation (Any discipline - 3 years) without arrears.

Collected experience requirement

3 years