Manager, Quality Assurance

Company Overview: Flowserve is a global manufacturer of pumps, valves, seals, and aftermarket services, delivering comprehensive flow control solutions that support essential industries such as energy, clean water, and pharmaceuticals. If you're looking for a culture built on ingenuity, innovation, and excellence, Flowserve offers the opportunity to put your experience in motion. Whether you're an individual contributor or a people leader, you'll find meaningful opportunities for professional growth, competitive rewards, and a workplace grounded in our core values: People, Safety, Integrity, Ownership and Ingenuity. At Flowserve, we're inspired by what we can achieve together—creating extraordinary flow control solutions that strengthen today's world while building tomorrow. **Manager, Quality Assurance** **Role Summary** Lead the site Quality Assurance and Quality Control function to ensure product conformity, regulatory compliance, and effective implementation of the Quality Management System (QMS). The role oversees quality planning, inspection, audits, supplier quality, product release, team capability, and continuous improvement. **Key Responsibilities** + Lead QA/QC activities across incoming, in-process, final inspection, and supplier quality. + Maintain compliance with ISO 9001, ISO 14001, OHSAS 18001, API Monogram, PED/CE Marking, ATEX, customer, and statutory requirements. + Act as Management Representative for the QMS and coordinate with customers, certification bodies, notified bodies, and third-party inspectors. + Authorize release of API-monogrammed products and ensure compliance with applicable API standards, customer specifications, inspection plans, and work instructions. + Manage audits, nonconformities, root-cause analysis, corrective actions, risk assessments, and Management of Change activities. + Ensure appropriate inspection resources, product traceability, document control, testing, validation, and record retention. + Drive supplier quality improvement through audits, site visits, training, and quality-at-source practices. + Monitor quality KPIs and lead Lean, continuous-improvement, and customer-satisfaction initiatives. + Recruit, coach, train, and develop Quality team members while maintaining a strong safety culture. **Qualifications** + Bachelor’s degree in Mechanical Engineering or a related discipline. + Minimum 15 years of QA/QC experience in a manufacturing environment. + ASNT Level II or III certification in relevant NDT methods. + ISO 9001 Lead Auditor and Green Belt certification. + Valid visual acuity certification for inspection activities. **Skills and Knowledge** + Strong knowledge of valve manufacturing, testing, welding, inspection, metrology, and materials. + Working knowledge of API, ASTM, ISO, ASME, NACE, ANSI, CE, ATEX, BS, EN, and DIN standards. + Expertise in QMS, supplier quality, CAPA, root-cause analysis, audit management, and continuous improvement. + Strong leadership, communication, planning, problem-solving, and stakeholder-management skills. + Proficiency in SAP, Microsoft Office, OEPDMS, Omni Docs, MII, and ISO Quest. **Req ID** : R-20402 **Job Family Group** : Quality **Job Family** : QA Quality Assurance EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to employment@flowserve.com. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.