Lead - Client Engagement

Goodera · Bangalore

Source and collection record

Last observed by our collector: 8 October 2026 at 11:27 pm IST. This is not a manual review or a confirmation from the employer.

Employer requisition: 57552

Job type and experience labels are automated discovery categories. The employer determines eligibility. Retained employer experience wording: 5 years.

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Your application evidence checklist

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Retained employer experience wording: 5 yearsAttendance and availability: I checked the employer page for work location, office attendance, start date and duration.Current requisition: I checked the current employer requisition and its application requirements.

0 of 3 checks marked. Keep unresolved requirements as questions for the employer.

Collected role description

Bengaluru · Full Time · On-Site. Establish clear retention goals and process milestones for the client to work towards; Assist customers as needed with setting… RESPONSIBILITIES: • Establish clear retention goals and process milestones for the client to work towards. • Assist customers as needed with setting up & achieving their volunteering goals. • Experienced in promoting the value of a product and upsell services through customer experience. • Assist in creating training materials. • Review customer complaints and concerns and seek to improve all aspects of the customer experience with the company. • Promote an energetic fan base for products and locate brand ambassadors to share the product & benefit and value. • Maintain a detailed understanding of products and services, assist customers with questions and suggest the best solution for their needs. • Optimize existing processes within the company and actively enhance all Customer Success initiatives. What We Are Looking For : • Experience in the CSR sector, or non-profit/volunteering organizations • 5 years of experience in customer success position strongly preferred. • Experience working with brand image and promoting value through customer experience. • Exceptional ability to communicate and foster positive business relationships. • Accountability and personal organization are essential. • Experience in handling multi-stakeholder clients. • Ability to establish and achieve milestones. • Deep understanding of customers concerns and thoughts regarding the use of products, and the ability to troubleshoot as needed. Apply for this position Autofill from resume Save time by uploading your resume. (Only PDF or DOCX format supported) Upload file Loading... Lead - Client Engagement – Bengaluru | Goodera Careers

Collected experience requirement

5 years