Business Analyst

This role is responsible for collecting and developing requirements for workflow in and out of the platform. Also, documentation and quality assurance for delivery on those requirements. This will be a client facing role to act as a liaison between the team and our customers (internal and external). Support the requirements-gathering process and impact assessment activities for initiatives involving the development of new marketing capabilities, new client launches, new product launches, campaign execution, and other client engagement activity Work with various stakeholders to elicit business requirements to clearly document the scope and objectives of the planned activity Conduct process analysis and business interviewing activities Perform research and impact analysis, root cause analysis, and as-Is process mapping related to assigned initiatives. Seek to identify areas of improvement within existing processes Communicate identified impacts to stakeholder groups involved in the creation and execution of marketing campaigns Understand strategic requirements and develop technical/resource/execution requirements Call center setup, management and audit Maintain best practices for handling, storing and using data Position Requirements: Bachelor's Degree in Business, Marketing, Computer Information systems, or related field of study Strong interpersonal effectiveness with ability to collaborate and work well with various stakeholder groups High attention to detail and audit for data anomalies and trends Ability to independently investigate and resolve issues critical thinker Demonstrated ability to influence without authority and drive measurable outcomes Understanding of API integrations and experience implementing Knowledge of data security protocols for handling sensitive information Knowledge of Data Warehousing technologies Preferred Education, Experience, and Skills: 0 – 2 years’ experience. Experience with the following tools strongly desired: Excel, PowerPoint Web Analytics Platforms Google, Adobe, etc. (digital experience is a plus) SQL Visio #LI-PD1 Contract Type : Permanent Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job. If you don't find a suitable opening on our Career Site, don't worry! You can still send your resume to us. Please go to Consider me for Future Openings. About Us Founded in 1835 by Charles-Louis Havas, Havas is one of the world’s largest global communications groups, with more than 23,000 people in over 100 countries sharing one single mission: to make a meaningful difference to brands, businesses, and people. Havas has developed a fully integrated model covering all communications activities. The teams of the three business units, Creative, Media and Health & You, work together with agility and in perfect synergy to offer clients tailor-made, meaningful, innovative and entertainment-oriented solutions that support them in their positive transformation. Life at Havas We take great pride in our Havas family. They bring many unique personalities, perspectives and passions to their work. Collaboration is at the core of how we operate, and Havas Villages are the homes we work in. We encourage our people to take advantage of our many opportunities to learn and grow. Through local agency training sessions, our unique global and development programs, we offer our people endless opportunities to explore. Havas Creative Network At Havas, we believe creativity isn’t just a description of our business, it is part of our agencies’ DNA. We bring together some of the industry’s most creative and accomplished agencies. By combining creative expertise with the strategic and innovative power of our Villages, we can build seamless teams around the individual needs of each of our clients. Havas Media Network We create the best media experience, capitalizing on the most meaningful media to build more meaningful brands. We know how to connect a client with their target audience – in the context of where they are, through the content they pay attention to. We deliver this expertise through the Mx System, our global operating methodology and strategic planning process, that creates value for our clients by turning consumer intelligence into clear growth targets, aligning stakeholders and KPIs, and measuring the impact of media experiences. Havas Health Driven by human purpose and focused on the betterment of humanity through health, Havas Health & You leverages a global collection of experts and individuals to help people everywhere live healthier lives. With a spirit rooted in innovation, creativity, and education, we are dedicated to delivering consistent excellence and groundbreaking work.