Process Consultant

Hinduja Global Services · Hyderabad

Source and collection record

Last observed by our collector: 8 October 2026 at 11:29 pm IST. This is not a manual review or a confirmation from the employer.

Employer requisition: 1368425066

Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.

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Collected role description

HGS is a global provider of technology, AI, and business services that helps organizations transform with confidence. At HGS, we combine technology, AI, and human expertise to deliver Intelligent Experiences that drive growth and transformation. Our strong foundation in CX enables us to create impactful solutions across industries. Through our Realized AI approach, we deliver practical innovation with measurable outcomes. Part of the multi-billion-dollar Hinduja Group, HGS takes a “globally local” approach with 18,000+ employees across 10 countries and 30 delivery centers.” Job Description: We are looking for a detail-oriented and customer-focused Credit Card Chat Support associate. Designation: Process Consultant Requirements: • Qualification: Graduate • Minimum 2 years of international customer service experience supporting chat (financial domain). • Excellent communication skills. • Night shift & Rotational weekly off • Typing speed of at least 50 WPM with 90% accuracy • Quick Navigation Ability, Web Savvy, Basic Troubleshooting Knowledge • Multitasking: Ability to Toggle Between Screens/Tools • 5 days working and 2 days off. • Salary: Up to 5 LPA • Work Location: The Square, 110 Financial District, Gachibowli, Hyderabad • 2-way cab facility will be provided. HGS is an equal opportunity employer committed to fostering diversity, equity, and inclusion. We do not discriminate based on race, ethnicity, religion, gender, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We believe a diverse workforce drives innovation and helps us better understand and serve our global customers and communities .

Collected experience requirement

2+ years