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Sr, Service Desk_EDl | Careers | Neurealm

Ignitarium · Chennai

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Employer requisition: ignitarium-sr-service-desk-edl-chennai-india-2026-10-08

Job type and experience labels are automated discovery categories. The employer determines eligibility. Retained employer experience wording: 4-6 years.

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Collected role description

Service Desk_EDl - Job Description • Excellent oral & written communication • Knowledge in Windows AD • Knowledge in Exchange Server / Office 365 • Knowledge in Entra and Endpoint manager • Cross Service Desk_EDl | Careers | Neurealm --> Skip to main content Neurealm Labs ZIF Partners Hit enter to search or ESC to close Close Search search Menu AI Agentic XO AI Maturity Index (AIMI) Gen AI-as-a-Service AI-as-a-Service AI-powered SDLC Enterprise AI Adoption Engineering Silicon Design Embedded AI-powered Modernization Digital Platform Engineering AI-powered SDLC Robotics Data Data Overview Data Engineering Data Migration Data Visualization & Analytics Master Data Management & Governance Run Ops AI Led ITOps Cybersecurity Intelligent Automation Industries Semiconductor Automotive Healthcare BFSI Technology Telecom Industrial Global Capability Centers (GCCs) Neu GAIN About Us Company Leadership Life at Neurealm Awards & Recognitions Events Press Releases Partners Careers Contact Us search Menu Job Description Back Sr, Service Desk_EDl Job Posted On 08-10-2026 22:32:58 Company Group Neurealm --> Department General IT User Support --> Employee Type Full Time Employee --> Designation Sr. Service Desk Engineer --> Job Code Job_304813 Experience Required 4 - 6 years Location Chennai, Tamil Nadu, India (CHN) Job Summary Job Description • Excellent oral & written communication • Knowledge in Windows AD • Knowledge in Exchange Server / Office 365 • Knowledge in Entra and Endpoint manager • Cross functional Knowledge in MAC with Windows Domain • Knowledge in User Permissions / Access Restriction for Domain Accounts • Ensure 100% availability of resources as per SOW • Standardize the Service Desk operations and implement best practices Primary Skills (Preferred) • Knowledge in Troubleshooting OS / Hardware related Issues • Knowledge in Troubleshooting Application Related issues • Knowledge in Remote Support for Windows / MAC users with appropriate Tools • Knowledge of MS Office products (word, excel, Power Point, Outlook) Secondary Skills (Preferred) • Knowledge in Mac OS / Application Troubleshooting

Collected experience requirement

4-6 Years