Staff Engineer 1 – Salesforce AI

Role Overview As an Architect/Staff Engineer I at In Mobi , you will be a mentor, technical leader driving the design, development, and delivery of Agentic AI solutions on Salesforce platform. You will serve as the bridge between our CRM infrastructure and AI-driven product experiences - shaping how In Mobi's go-to-market and revenue systems evolve and uplift in an era of autonomous workflows and intelligent automation. You'll work closely with product team, Rev Ops, Data and product engineering to build scalable, distributed, enterprise-grade solutions that power In Mobi's growth. What you'll do Salesforce platform engineering Design, build, and deploy scalable Salesforce-centric solutions supporting In Mobi's revenue and growth operations - including Agentforce / AI-driven orchestration, prompt templating, Data Cloud integration, complex Apex, LWC, and integration layers. Design high-scale integrations with enterprise-grade architectures leveraging Platform Events, Change Data Capture (CDC), and REST/SOAP APIs to enable real-time data flows across the business. Build features enabling seamless integration between Salesforce structured/unstructured data and downstream AI agents for faster insights and decision-making. Deploy and monitor Salesforce-integrated products with an emphasis on agent observability, telemetry, and auditability. Develop best-in-class data health monitoring and context enrichment pipelines to ensure CRM data used by agents is reliable, governed, and audit-ready. Agentic AI & intelligent automation Lead technical solutioning for full-lifecycle projects focused on how Salesforce will power autonomous workflows, co-pilots, and multi-agent systems - contributing to a "data-first, agent-aware" architecture strategy. Partner with product management and business stakeholders to prioritize CRM data products that drive autonomous decision-making, context-rich recommendations, and discoverable data services for next-gen AI agents and LLM-based systems. Distributed systems & backend Architect and scale distributed systems that interact with Salesforce for real-time data synchronization, leveraging Kafka, Spark, or similar streaming technologies. Write clean, testable, and high-performance backend middleware in Java that bridges CRM and cloud services at scale. Engineering excellence Champion Dev Ops best practices including Salesforce DX, CI/CD pipelines (Git Hub Actions), and automated testing frameworks. Mentor engineering teams, set technical standards, and enforce code quality and best practices across squads. Contribute to In Mobi's platform reliability with a focus on fault tolerance, performance optimization, and scalability. What you'll bring Required qualifications 10+ years of experience in enterprise software development with a focus on scalable, fault-tolerant, CRM-integrated architectures. 2–3 years of hands-on experience with Agentforce, Data Cloud, and cloud platforms (GCP or Azure) and their connectivity to Salesforce. Deep expertise in Salesforce architecture: Apex, LWC, Salesforce Shield, CRM data modelling, and high-volume data processing patterns. Proven experience with advanced Salesforce integrations including Platform Events, CDC, and complex REST/SOAP API integrations. Experience writing optimized SOQL/SOSL and managing large datasets within Salesforce multi-tenant environments. Experience writing clean, testable backend code in Java or Python for middleware services (Apache Camel, Mule Soft) bridging CRM and external cloud services. Mastery of Salesforce DX, CI/CD pipelines (Git Hub Actions / Copado), and AI automated testing and deployment frameworks. Knowledge of Salesforce data security including Data Mask, encryption, and governance in the context of agent auditability and compliance. Solid understanding of distributed systems and how tools like Kafka or Spark interact with Salesforce for real-time data synchronization. Preferred qualifications Prior experience at ad-tech or high-scale B2B Saa S companies. Track record of building and delivering Agentic AI solutions for enterprise systems - including sophisticated Salesforce UIs and high-performance backend services. Experience with Salesforce Media Cloud, Order Management System (OMS), Revenue Cloud, or related platforms. Familiarity with LLM evaluation, agent observability tooling, or RAG pipeline design. The In Mobi Culture At In Mobi, culture isn’t a buzzword; it's an ethos woven by every In Mobian, reflecting our diverse backgrounds and experiences. We thrive on challenges and seize every opportunity for growth. Our core values — thinking big, being passionate, showing accountability, and taking ownership with freedom — guide us in every decision we make. We believe in nurturing and investing in your development through continuous learning and career progression with our In Mobi Live Your Potential program. In Mobi is proud to be an Equal Employment Opportunity employer and is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the hiring process and in the workplace. Visit https://www.inmobi.com/company/careers to better understand our benefits, values, and more! 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