Senior Technical Lead

Infinite Computer Solutions · Noida

Source and collection record

Last observed by our collector: 8 October 2026 at 11:34 pm IST. This is not a manual review or a confirmation from the employer.

Employer requisition: 37812BR

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Collected role description

NoC Engineer L2 Support – IP/ MPLS   Overall, 4- 6 years of relevant experience in Telecom Domain  <ul role="list"><li aria-setsize="-1" data-aria-level="1" data-aria-posinset="1" data-f="" "symbol"="" data-leveltext="" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-listid="2" role="listitem">Ready to work in 24*7 Work environment, manage NoC operations and incidents. </li></ul><ul role="list"><li aria-setsize="-1" data-aria-level="1" data-aria-posinset="2" data-f="" "symbol"="" data-leveltext="" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-listid="2" role="listitem">Perform second level troubleshooting using tools and utilities to resolve network related issues.  </li></ul><ul role="list"><li aria-setsize="-1" data-aria-level="1" data-aria-posinset="3" data-f="" "symbol"="" data-leveltext="" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-listid="2" role="listitem">Heath Check and Maintenance Operations on in scope network elements and infrastructure   </li></ul><ul role="list"><li aria-setsize="-1" data-aria-level="1" data-aria-posinset="4" data-f="" "symbol"="" data-leveltext="" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-listid="2" role="listitem">Severity 1 to 4 Incident triage, support, management, restoration, recommendations </li></ul><ul role="list"><li aria-setsize="-1" data-aria-level="1" data-aria-posinset="5" data-f="" "symbol"="" data-leveltext="" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-listid="2" role="listitem">Root Cause Analysis Support, post incident or event </li></ul><ul role="list"><li aria-setsize="-1" data-aria-level="1" data-aria-posinset="6" data-f="" "symbol"="" data-leveltext="" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-listid="2" role="listitem">Work with Major Incident Management team for Major Incident Resolution.  </li></ul><ul role="list"><li aria-setsize="-1" data-aria-level="1" data-aria-posinset="7" data-f="" "symbol"="" data-leveltext="" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-listid="2" role="listitem">Creation and maintenance of processes and procedures for T2 tasks  </li></ul><ul role="list"><li aria-setsize="-1" data-aria-level="1" data-aria-posinset="8" data-f="" "symbol"="" data-leveltext="" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-listid="2" role="listitem">Provide Support for network configurations, expansions, installations, and updates. </li></ul><ul role="list"><li aria-setsize="-1" data-aria-level="1" data-aria-posinset="9" data-f="" "symbol"="" data-leveltext="" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-listid="2" role="listitem">Maintain and update all network documentation, process configurations. </li></ul><ul role="list"><li aria-setsize="-1" data-aria-level="1" data-aria-posinset="10" data-f="" "symbol"="" data-leveltext="" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-listid="2" role="listitem">Interface with all internal and third-party support providers and vendors in the management and resolution of incidents. </li></ul><ul role="list"><li aria-setsize="-1" data-aria-level="1" data-aria-posinset="11" data-f="" "symbol"="" data-leveltext="" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-listid="2" role="listitem">Responsible for the process to effectively monitor all services that ensures compliance with Tier model and SLAs. </li></ul><ul role="list"><li aria-setsize="-1" data-aria-level="1" data-aria-posinset="12" data-f="" "symbol"="" data-leveltext="" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-listid="2" role="listitem">Ensured efficient resolution of incidents through people, process and technology.  </li></ul><ul role="list"><li aria-setsize="-1" data-aria-level="1" data-aria-posinset="13" data-f="" "symbol"="" data-leveltext="" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-listid="2" role="listitem">Provide timely, accurate, and effective communication on service impacting events. Work with vendors on issue resolution and communications. </li></ul>Qualification   <ul role="list"><li aria-setsize="-1" data-aria-level="1" data-aria-posinset="14" data-f="" "symbol"="" data-leveltext="" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-listid="2" role="listitem">5+ years of related experience in routing switching, ISP, mobile operator networks operational experience with enterprise class routers, switches and firewalls Experience on Client switches, Routers wireless series. </li></ul><ul role="list"><li aria-setsize="-1" data-aria-level="1" data-aria-posinset="15" data-f="" "symbol"="" data-leveltext="" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-listid="2" role="listitem">Experience in MPBN, L3 VPN, L2 VPN, QOS, TRAFFIC ENGINEERING, JUNIPER, CISCO, OSPF, ISIS. </li></ul><ul role="list"><li aria-setsize="-1" data-aria-level="1" data-aria-posinset="16" data-f="" "symbol"="" data-leveltext="" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-listid="2" role="listitem">Strong Working Experience in Network troubleshooting including LAN, WAN & Security domains. </li></ul><ul role="list"><li aria-setsize="-1" data-aria-level="1" data-aria-posinset="17" data-f="" "symbol"="" data-leveltext="" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-listid="2" role="listitem">Day-to-day operations management </li></ul><ul role="list"><li aria-setsize="-1" data-aria-level="1" data-aria-posinset="18" data-f="" "symbol"="" data-leveltext="" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-listid="2" role="listitem">Helping Team in Troubleshoot & resolve highly complex customer network issues. </li></ul><ul role="list"><li aria-setsize="-1" data-aria-level="1" data-aria-posinset="19" data-f="" "symbol"="" data-leveltext="" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-listid="2" role="listitem">Experience in troubleshooting Cisco, Juniper, Ericsson, Nokia routers, switches & firewalls (ASA, Palo Alto) </li></ul><ul role="list"><li aria-setsize="-1" data-aria-level="1" data-aria-posinset="20" data-f="" "symbol"="" data-leveltext="" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-listid="2" role="listitem">Handling, Juniper CISCO L3 and L2 Devices </li></ul><ul role="list"><li aria-setsize="-1" data-aria-level="1" data-aria-posinset="21" data-f="" "symbol"="" data-leveltext="" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-listid="2" role="listitem">Strong working knowledge of IP, IPsec, and VPNs. </li></ul><ul role="list"><li aria-setsize="-1" data-aria-level="1" data-aria-posinset="22" data-f="" "symbol"="" data-leveltext="" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-listid="2" role="listitem">Responsible for delivering complex Maintenance and Monitoring activities for different customers. </li></ul><ul role="list"><li aria-setsize="-1" data-aria-level="1" data-aria-posinset="23" data-f="" "symbol"="" data-leveltext="" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-listid="2" role="listitem">Provide Incident Management support through the IC role in case of the main crisis. </li></ul><ul role="list"><li aria-setsize="-1" data-aria-level="1" data-aria-posinset="24" data-f="" "symbol"="" data-leveltext="" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-listid="2" role="listitem">Ensure service continuity by reducing the impact of a disaster or major failure through operational validation of the designed. </li></ul><ul role="list"><li aria-setsize="-1" data-aria-level="1" data-aria-posinset="25" data-f="" "symbol"="" data-leveltext="" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-listid="2" role="listitem">Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations. </li></ul><ul role="list"><li aria-setsize="-1" data-aria-level="1" data-aria-posinset="26" data-f="" "symbol"="" data-leveltext="" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-listid="2" role="listitem">Monitor performance and ensure system availability and reliability. </li></ul><ul role="list"><li aria-setsize="-1" data-aria-level="1" data-aria-posinset="27" data-f="" "symbol"="" data-leveltext="" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-listid="2" role="listitem">Identify problems and errors prior to or when they occur and log all such incidents in a timely manner with the required level of detail. </li></ul><ul role="list"><li aria-setsize="-1" data-aria-level="1" data-aria-posinset="28" data-f="" "symbol"="" data-leveltext="" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-listid="2" role="listitem">Managing and maintaining the operational integrity of the company's security and data networks and will be required to respond to incidents and alerts and provide occasional out-of-hours technical support. </li></ul><ul role="list"><li aria-setsize="-1" data-aria-level="1" data-aria-posinset="29" data-f="" "symbol"="" data-leveltext="" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-listid="2" role="listitem">Leverage knowledge articles to investigate and resolve second-line support calls assigned. </li></ul><ul role="list"><li aria-setsize="-1" data-aria-level="1" data-aria-posinset="30" data-f="" "symbol"="" data-leveltext="" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-listid="2" role="listitem">Identify the root cause of incidents and problems. Prepare RCA for business-critical incidents and downtime. </li></ul><ul role="list"><li aria-setsize="-1" data-aria-level="1" data-aria-posinset="31" data-f="" "symbol"="" data-leveltext="" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-listid="2" role="listitem">Perform troubleshooting and incident management for high-priority issues and ensure that they are resolved within the timeframes set by service level agreements. </li></ul><ul role="list"><li aria-setsize="-1" data-aria-level="1" data-aria-posinset="32" data-f="" "symbol"="" data-leveltext="" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-listid="2" role="listitem">Experience on Cisco XR and XE routers. </li></ul>

Collected experience requirement

4-6 years