Lead System Engineer
Infinite Computer Solutions · Bangalore
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Employer requisition: 52079BR
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Collected role description
<span style="font-size:12pt"><span style="line-height:normal"><span style="font-family:Aptos,sans-serif"><b><span lang="EN-IN" style="font-size:24.0pt"><span style="font-family:"Times New Roman",serif">Job Description – Application Packaging engineer / (SCCM / Intune)</span></span></b></span></span></span><br><br><span style="font-size:12pt"><span style="line-height:normal"><span style="font-family:Aptos,sans-serif"><b><span lang="EN-IN" style="font-size:13.5pt"><span style="font-family:"Times New Roman",serif">Role Overview</span></span></b></span></span></span><br><span style="font-size:12pt"><span style="line-height:normal"><span style="font-family:Aptos,sans-serif"><span lang="EN-IN" style="font-family:"Times New Roman",serif">Senior-level (Medium to Complex packaging ownership)</span></span></span></span><br><span style="font-size:12pt"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif"><span lang="EN-IN" style="font-family:"Times New Roman",serif">We are looking for an experienced <b>Application Packaging Engineer</b> to join our End-User Computing / IT Infrastructure team. The ideal candidate will be responsible for packaging, testing, and deploying applications using industry-standard packaging frameworks, with strong hands-on expertise in PSADT (PowerShell App Deployment Toolkit) 4.13 and Microsoft SCCM (System Center Configuration Manager). This role requires the ability to independently handle medium and complex packaging requests within defined SLA timelines, troubleshoot installation-related incidents, and support SCCM-based application deployment and server patching activities.</span></span></span></span><br> <div align="center" style="text-align:center"> <br><hr align="center" size="0" width="100%"></div><span style="font-size:12pt"><span style="line-height:normal"><span style="font-family:Aptos,sans-serif"><b><span lang="EN-IN" style="font-size:18.0pt"><span style="font-family:"Times New Roman",serif">Key Responsibilities</span></span></b></span></span></span><br> <ul style="margin-bottom:11px"><li style="margin-bottom:11px"><span style="font-size:12pt"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Aptos,sans-serif"><span lang="EN-IN" style="font-family:"Times New Roman",serif">Design, build, test, and package applications (MSI, EXE, MSIX) for enterprise-wide silent deployment.</span></span></span></span></span></li><li style="margin-bottom:11px"><span style="font-size:12pt"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Aptos,sans-serif"><span lang="EN-IN" style="font-family:"Times New Roman",serif">Develop and maintain deployment scripts using PSADT 4.13, ensuring adherence to packaging standards and best practices.</span></span></span></span></span></li><li style="margin-bottom:11px"><span style="font-size:12pt"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Aptos,sans-serif"><span lang="EN-IN" style="font-family:"Times New Roman",serif">Independently take ownership of medium and complex packaging requests, ensuring delivery within agreed SLA timelines.</span></span></span></span></span></li><li style="margin-bottom:11px"><span style="font-size:12pt"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Aptos,sans-serif"><span lang="EN-IN" style="font-family:"Times New Roman",serif">Create, configure, and deploy applications through SCCM (Applications, Deployment Types, Collections, Detection Methods, Requirement Rules).</span></span></span></span></span></li><li style="margin-bottom:11px"><span style="font-size:12pt"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Aptos,sans-serif"><span lang="EN-IN" style="font-family:"Times New Roman",serif">Troubleshoot and resolve application installation failures and packaging-related incidents raised by end users or the service desk.</span></span></span></span></span></li><li style="margin-bottom:11px"><span style="font-size:12pt"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Aptos,sans-serif"><span lang="EN-IN" style="font-family:"Times New Roman",serif">Support SCCM-based server and workstation patching activities, including patch deployment scheduling, compliance monitoring, and remediation.</span></span></span></span></span></li><li style="margin-bottom:11px"><span style="font-size:12pt"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Aptos,sans-serif"><span lang="EN-IN" style="font-family:"Times New Roman",serif">Perform root-cause analysis on recurring installation/deployment issues and implement permanent fixes.</span></span></span></span></span></li><li style="margin-bottom:11px"><span style="font-size:12pt"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Aptos,sans-serif"><span lang="EN-IN" style="font-family:"Times New Roman",serif">Maintain detailed packaging documentation, including install/uninstall switches, detection logic, and known issues/workarounds.</span></span></span></span></span></li><li style="margin-bottom:11px"><span style="font-size:12pt"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Aptos,sans-serif"><span lang="EN-IN" style="font-family:"Times New Roman",serif">Coordinate with application owners, vendors, and infrastructure teams to gather packaging requirements and validate installer behaviour.</span></span></span></span></span></li><li style="margin-bottom:11px"><span style="font-size:12pt"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Aptos,sans-serif"><span lang="EN-IN" style="font-family:"Times New Roman",serif">Ensure all packages comply with organizational security, compliance, and naming standards prior to production release.</span></span></span></span></span></li></ul> <br><div align="center" style="text-align:center"> <br><hr align="center" size="2" width="100%"></div><span style="font-size:12pt"><span style="line-height:normal"><span style="font-family:Aptos,sans-serif"><b><span lang="EN-IN" style="font-size:18.0pt"><span style="font-family:"Times New Roman",serif">Required Skills & Qualifications</span></span></b></span></span></span><br> <ul style="margin-bottom:11px"><li style="margin-bottom:11px"><span style="font-size:12pt"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Aptos,sans-serif"><span lang="EN-IN" style="font-family:"Times New Roman",serif">Strong hands-on experience with PSADT (PowerShell App Deployment Toolkit) version 4.</span></span></span></span></span></li><li style="margin-bottom:11px"><span style="font-size:12pt"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Aptos,sans-serif"><span lang="EN-IN" style="font-family:"Times New Roman",serif">Proven experience packaging medium to complex applications independently and within SLA.</span></span></span></span></span></li><li style="margin-bottom:11px"><span style="font-size:12pt"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Aptos,sans-serif"><span lang="EN-IN" style="font-family:"Times New Roman",serif">Working knowledge of Microsoft SCCM for application creation, deployment, and troubleshooting.</span></span></span></span></span></li><li style="margin-bottom:11px"><span style="font-size:12pt"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Aptos,sans-serif"><span lang="EN-IN" style="font-family:"Times New Roman",serif">Experience handling application installation issue incidents/tickets end-to-end.</span></span></span></span></span></li><li style="margin-bottom:11px"><span style="font-size:12pt"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Aptos,sans-serif"><span lang="EN-IN" style="font-family:"Times New Roman",serif">Solid understanding of Windows Installer (MSI) technology, silent install switches, and installer frameworks (InstallShield, Admin Studio, Orca, Advanced Installer, etc.).</span></span></span></span></span></li><li style="margin-bottom:11px"><span style="font-size:12pt"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Aptos,sans-serif"><span lang="EN-IN" style="font-family:"Times New Roman",serif">Strong PowerShell scripting skills for automation and custom deployment logic.</span></span></span></span></span></li><li style="margin-bottom:11px"><span style="font-size:12pt"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Aptos,sans-serif"><span lang="EN-IN" style="font-family:"Times New Roman",serif">Familiarity with Windows registry structure, Group Policy, and Active Directory basics.</span></span></span></span></span></li><li style="margin-bottom:11px"><span style="font-size:12pt"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Aptos,sans-serif"><span lang="EN-IN" style="font-family:"Times New Roman",serif">Experience using diagnostic tools such as Process Monitor, Process Explorer, and Windows Event Viewer for troubleshooting.</span></span></span></span></span></li><li style="margin-bottom:11px"><span style="font-size:12pt"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Aptos,sans-serif"><span lang="EN-IN" style="font-family:"Times New Roman",serif">Good understanding of ITIL processes, particularly Incident, Change, and Problem Management. </span></span></span></span></span></li><li style="text-align:center; margin-bottom:11px"> <br><hr align="center" size="0" width="100%"></li></ul> <br><div style="border-bottom:solid #1f4e79 1.0pt; padding:0cm 0cm 4.0pt 0cm"><h1 style="border:none; margin-top:21px; margin-bottom:11px; padding:0cm"><span style="font-size:20pt"><span style="line-height:115%"><span style="font-family:"Aptos Display",sans-serif"><span style="color:#0f4761"><span style="font-weight:normal"><b><span lang="EN-IN" style="font-size:13.5pt"><span style="line-height:115%"><span style="font-family:"Times New Roman",serif">Desired / Good-to-Have Skills</span></span></span></b></span></span></span></span></span></h1></div> <br><ul style="margin-bottom:11px"><li style="margin-bottom:11px"><span style="font-size:12pt"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Aptos,sans-serif"><span lang="EN-IN" style="font-family:"Times New Roman",serif">Broader SCCM administration exposure, including server patching, compliance baselines, and collection management.</span></span></span></span></span></li><li style="margin-bottom:11px"><span style="font-size:12pt"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Aptos,sans-serif"><span lang="EN-IN" style="font-family:"Times New Roman",serif">Experience with MSIX packaging and/or App-V virtualization.</span></span></span></span></span></li><li style="margin-bottom:11px"><span style="font-size:12pt"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Aptos,sans-serif"><span lang="EN-IN" style="font-family:"Times New Roman",serif">Exposure to Intune or other modern endpoint management platforms.</span></span></span></span></span></li><li style="margin-bottom:11px"><span style="font-size:12pt"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Aptos,sans-serif"><span lang="EN-IN" style="font-family:"Times New Roman",serif">Basic scripting knowledge in VBScript or batch for legacy application support.</span></span></span></span></span></li><li style="margin-bottom:11px"><span style="font-size:12pt"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Aptos,sans-serif"><span lang="EN-IN" style="font-family:"Times New Roman",serif">Experience with macOS packaging tools (PKG, Jamf) is a plus.</span></span></span></span></span></li></ul> <br><div align="center" style="text-align:center"> <br><hr align="center" size="2" width="100%"></div> <br><div style="border-bottom:solid #1f4e79 1.0pt; padding:0cm 0cm 4.0pt 0cm"><h1 style="border:none; margin-top:21px; margin-bottom:11px; padding:0cm"><span style="font-size:20pt"><span style="line-height:115%"><span style="font-family:"Aptos Display",sans-serif"><span style="color:#0f4761"><span style="font-weight:normal"><b><span lang="EN-IN" style="font-size:13.5pt"><span style="line-height:115%"><span style="font-family:"Times New Roman",serif">Key Attributes</span></span></span></b></span></span></span></span></span></h1></div> <br><ul style="margin-bottom:11px"><li style="margin-bottom:11px"><span style="font-size:12pt"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Aptos,sans-serif"><span lang="EN-IN" style="font-family:"Times New Roman",serif">Strong ownership mindset with the ability to work independently on complex packaging tasks.</span></span></span></span></span></li><li style="margin-bottom:11px"><span style="font-size:12pt"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Aptos,sans-serif"><span lang="EN-IN" style="font-family:"Times New Roman",serif">Ability to prioritize and manage multiple packaging requests while consistently meeting SLA commitments.</span></span></span></span></span></li><li style="margin-bottom:11px"><span style="font-size:12pt"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Aptos,sans-serif"><span lang="EN-IN" style="font-family:"Times New Roman",serif">Strong analytical and troubleshooting skills for diagnosing installation and deployment issues.</span></span></span></span></span></li><li style="margin-bottom:11px"><span style="font-size:12pt"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Aptos,sans-serif"><span lang="EN-IN" style="font-family:"Times New Roman",serif">Clear documentation habits and effective communication with cross-functional teams.</span></span></span></span></span></li><li style="margin-bottom:11px"><span style="font-size:12pt"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Aptos,sans-serif"><span lang="EN-IN" style="font-family:"Times New Roman",serif">Willingness to work in a fast-paced environment with shifting priorities.</span></span></span></span></span></li></ul><span style="font-size:12pt"><span style="line-height:normal"><span style="font-family:Aptos,sans-serif"><b><span lang="EN-IN" style="font-size:18.0pt"><span style="font-family:"Times New Roman",serif">Experience & Education</span></span></b></span></span></span><br><ul style="margin-bottom:7px"><li style="margin-bottom:11px"><span style="font-size:12pt"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Aptos,sans-serif"><span lang="EN-IN" style="font-family:"Times New Roman",serif">4–7 years of experience in Application packaging and SCCM/Intune.</span></span></span></span></span></li><li style="margin-bottom:11px"><span style="font-size:12pt"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Aptos,sans-serif"><span lang="EN-IN" style="font-family:"Times New Roman",serif">Bachelor’s degree in IT or related field</span></span></span></span></span></li><li style="margin-bottom:7px; margin-left:8px"><span style="font-size:12pt"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:Aptos,sans-serif"><span lang="EN-IN" style="font-family:"Times New Roman",serif">Prior experience supporting enterprise desktop environments in a mid-to-large organization is preferred.</span></span></span></span></span></li></ul>
Collected experience requirement
4-7 years