Support Engineer

Infinite Computer Solutions · Gurgaon

Source and collection record

Last observed by our collector: 8 October 2026 at 11:34 pm IST. This is not a manual review or a confirmation from the employer.

Employer requisition: 49348BR

Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.

How sourcing and classification work · Report a discrepancy

Your application evidence checklist

Mark the statements you can support after reading the employer source. This checklist stays on this page; it does not score your eligibility or submit an application.

Attendance and availability: I checked the employer page for work location, office attendance, start date and duration.Current requisition: I checked the current employer requisition and its application requirements.

0 of 2 checks marked. Keep unresolved requirements as questions for the employer.

Collected role description

Key Responsibilities<ul type="disc"><li>Act as the first point of contact for incident management and service requests, ensuring quick resolution and minimizing downtime.</li><li>Monitor system health, applications, and infrastructure using tools like Grafana and Kibana, and perform routine health checks.</li><li>Analyze logs across Linux systems, applications, and containerized environments to identify issues and perform basic debugging.</li><li>Monitor and analyze telecom network KPIs (2G/4G/5G) and resolve OSS/data issues.</li><li>Collaborate with L2/L3 teams and cross-functional teams for issue escalation, resolution, and continuous improvement.</li><li>Work with distributed components such as Redis, Kafka, OAuth, and Zookeeper.</li></ul> Required Skills<ul type="disc"><li>Strong Linux, SQL, and log debugging expertise.</li><li>Hands-on experience with Kubernetes/OpenShift.</li><li>Knowledge of monitoring tools (Grafana, Kibana, Prometheus) is a plus..</li></ul>