Senior System Analyst
Infinite Computer Solutions · Bangalore
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Employer requisition: 50712BR
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Collected role description
Key Skills : Cerner RadNet, Radiology Information.<br> <table class="Table" style="width:960px; border-collapse:collapse" width="960"><tbody><tr><td nowrap="nowrap" style="border-bottom:1px solid black; width:135px; padding:0cm 7px 0cm 7px; height:20px; background-color:#0f9ed5; border-top:1px solid black; border-right:1px solid black; border-left:1px solid black" valign="bottom"><span style="font-size:12pt"><span style="font-family:Aptos,sans-serif"><b><span style="font-size:11.0pt"><span style="font-family:" aptos="" narrow",sans-serif"=""><span style="color:white">Role </span></span></span></b></span></span></td><td nowrap="nowrap" style="border-bottom:1px solid black; width:220px; padding:0cm 7px 0cm 7px; height:20px; background-color:#0f9ed5; border-top:1px solid black; border-right:1px solid black; border-left:none" valign="bottom"><span style="font-size:12pt"><span style="font-family:Aptos,sans-serif"><b><span style="font-size:11.0pt"><span style="font-family:" aptos="" narrow",sans-serif"=""><span style="color:white">Skil 1</span></span></span></b></span></span></td><td nowrap="nowrap" style="border-bottom:1px solid black; width:251px; padding:0cm 7px 0cm 7px; height:20px; background-color:#0f9ed5; border-top:1px solid black; border-right:1px solid black; border-left:none" valign="bottom"><span style="font-size:12pt"><span style="font-family:Aptos,sans-serif"><b><span style="font-size:11.0pt"><span style="font-family:" aptos="" narrow",sans-serif"=""><span style="color:white">Skil 2</span></span></span></b></span></span></td><td nowrap="nowrap" style="border-bottom:1px solid black; width:272px; padding:0cm 7px 0cm 7px; height:20px; background-color:#0f9ed5; border-top:1px solid black; border-right:1px solid black; border-left:none" valign="bottom"><span style="font-size:12pt"><span style="font-family:Aptos,sans-serif"><b><span style="font-size:11.0pt"><span style="font-family:" aptos="" narrow",sans-serif"=""><span style="color:white">Skil 3</span></span></span></b></span></span></td></tr><tr><td nowrap="nowrap" style="border-bottom:1px solid black; width:135px; padding:0cm 7px 0cm 7px; height:50px; border-top:none; border-right:1px solid black; border-left:1px solid black" valign="bottom"><span style="font-size:12pt"><span style="font-family:Aptos,sans-serif"><span style="font-size:9.0pt"><span style="font-family:" calibri",sans-serif"=""><span style="color:black">Radiology</span></span></span></span></span></td><td style="border-bottom:1px solid black; width:220px; padding:0cm 7px 0cm 7px; height:50px; border-top:none; border-right:1px solid black; border-left:none" valign="bottom"><span style="font-size:12pt"><span style="font-family:Aptos,sans-serif"><span style="font-size:9.0pt"><span style="font-family:" calibri",sans-serif"=""><span style="color:black">Cerner Radiology Information System (RIS), Radiology scheduling, order management, imaging workflows</span></span></span></span></span></td><td style="border-bottom:1px solid black; width:251px; padding:0cm 7px 0cm 7px; height:50px; border-top:none; border-right:1px solid black; border-left:none" valign="bottom"><span style="font-size:12pt"><span style="font-family:Aptos,sans-serif"><span style="font-size:9.0pt"><span style="font-family:" calibri",sans-serif"=""><span style="color:black">PACS & HL7 Integration, DICOM, PACS integration</span></span></span></span></span></td><td style="border-bottom:1px solid black; width:272px; padding:0cm 7px 0cm 7px; height:50px; border-top:none; border-right:1px solid black; border-left:none" valign="bottom"><span style="font-size:12pt"><span style="font-family:Aptos,sans-serif"><span style="font-size:9.0pt"><span style="font-family:" calibri",sans-serif"=""><span style="color:black">Production Support & Clinical Application Management, Application Support.</span></span></span></span></span></td></tr></tbody></table><br>KEY RESPONSIBILITIES<br><br> • Provide Fujifilm Synapse PACS day-to-day administration during IST hours.<br> • Troubleshoot DICOM connectivity, image routing, and retrieval issues.<br> • Support Fuji VNA operations: archive operations, retrieval, lifecycle. <br> • Maintain 24/7 PACS monitoring discipline with IST prime coverage.<br> • Support Synapse-Cerner integration issues.<br> • Triage Maclab and Epiphany interface issues.<br> • Maintain ServiceNow queue discipline.<br> • Provide end-to-end support for Cerner Radiology and PACS applications.<br> • Analyze radiology workflow requirements and translate them into functional and technical solutions.<br> • Configure, maintain, test, and optimize PACS/Radiology systems and workflows.<br> • Troubleshoot and resolve production issues, incidents, and service requests within defined SLAs.<br> • Support radiology workflows including scheduling, order management, image acquisition, image storage, and result reporting.<br> • Collaborate with radiologists, imaging technicians, clinicians, and technical teams for workflow optimization.<br> • Support integration activities involving PACS systems, DICOM interfaces, HL7 interfaces, and third-party imaging systems.<br> • Participate in system upgrades, patches, enhancements, and release management activities.<br> • Monitor application performance and conduct root cause analysis for recurring issues.<br> • Ensure compliance with healthcare regulations, imaging standards, and organizational policies.<br> • Create and maintain documentation, SOPs, knowledge articles, and training materials.<br> • Provide go-live, post-implementation, and user training support.<br><br>REQUIRED TECHNICAL SKILLS<br> <br>Fujifilm Synapse Administration (required) : Fujifilm Synapse PACS day-to-day administration. User and worklist management. Hanging protocol troubleshooting.<br>DICOM Troubleshooting (required) : DICOM troubleshooting: modality connectivity, image routing, retrieval.<br>Fuji VNA Support (required) : Fuji VNA support: archive operations, retrieval, lifecycle management.<br>Image Routing (required) : Image routing logic. PACS Gear management for modality connectivity.<br>24/7 Monitoring (required) : 24/7 PACS monitoring discipline with IST prime coverage.<br>Synapse-Cerner Integration : (preferred) <br>Cardiology Imaging Triage (preferred) : Maclab and Epiphany interface triage. VIE external image exchange support.<br>Strong hands-on experience with Cerner Radiology and PACS applications.<br>Good understanding of radiology workflows and imaging operations.<br>Experience with PACS systems, DICOM standards, and imaging integrations.<br>Knowledge of Cerner Millennium architecture and healthcare systems.<br>Familiarity with HL7 interfaces and interoperability standards.<br>Experience in incident management, problem management, and production support.<br>Working knowledge of SQL queries and reporting is preferred.<br>Familiarity with ServiceNow or similar ticketing tools.<br>Strong analytical, troubleshooting, and communication skills.<br>Ability to collaborate effectively with clinical, imaging, and technical teams.<br><br><span style="font-size:12pt"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif"><b>Preferred Qualifications</b></span></span></span><ul style="margin-bottom:11px"><li style="margin-bottom:11px"><span style="font-size:12pt"><span style="tab-stops:list 36.0pt"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif">Bachelor’s degree in Computer Science, Information Technology, Healthcare Informatics, Radiology Technology, or related field.</span></span></span></span></li><li style="margin-bottom:11px"><span style="font-size:12pt"><span style="tab-stops:list 36.0pt"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif">Cerner Radiology/PACS certification preferred.</span></span></span></span></li><li style="margin-bottom:11px"><span style="font-size:12pt"><span style="tab-stops:list 36.0pt"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif">ITIL certification preferred.</span></span></span></span></li><li style="margin-bottom:11px"><span style="font-size:12pt"><span style="tab-stops:list 36.0pt"><span style="line-height:115%"><span style="font-family:Aptos,sans-serif">Experience in AMS/support healthcare projects is an added advantage.</span></span></span></span></li></ul>