Lead System Analyst

Infinite Computer Solutions · Bangalore

Source and collection record

Last observed by our collector: 8 October 2026 at 11:34 pm IST. This is not a manual review or a confirmation from the employer.

Employer requisition: 50296BR

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Collected role description

Job Role: L3 Support - Lead Support Analyst<o:p></o:p><o:p> </o:p>Job Description:<o:p></o:p><ul style="margin-top:0in" type="disc"><li class="MsoNormal" style="color:black;margin-bottom:0in;line-height:normal; mso-list:l0 level1 lfo1;tab-stops:list .5in">Own and modernize endpoint management for Windows and macOS using SCCM and Intune.<o:p></o:p></li><li class="MsoNormal" style="color:black;margin-bottom:0in;line-height:normal; mso-list:l0 level1 lfo1;tab-stops:list .5in">Deliver and support all software deployments, patching, and emergency updates, including rapid response to critical vulnerabilities.<o:p></o:p></li><li class="MsoNormal" style="color:black;margin-bottom:0in;line-height:normal; mso-list:l0 level1 lfo1;tab-stops:list .5in">Package, update, and manage applications for automated and self-service deployment (including maintaining an internal app store).<o:p></o:p></li><li class="MsoNormal" style="color:black;margin-bottom:0in;line-height:normal; mso-list:l0 level1 lfo1;tab-stops:list .5in">Engineer, test, and maintain core desktop images to ensure secure, consistent device provisioning.<o:p></o:p></li><li class="MsoNormal" style="color:black;margin-bottom:0in;line-height:normal; mso-list:l0 level1 lfo1;tab-stops:list .5in">Automate and document with PowerShell, Bash, Graph API, etc. to drive efficiency and compliance.<o:p></o:p></li><li class="MsoNormal" style="color:black;margin-bottom:0in;line-height:normal; mso-list:l0 level1 lfo1;tab-stops:list .5in">Educate and train support teams on all major deployments and updates.<o:p></o:p></li><li class="MsoNormal" style="color:black;margin-bottom:0in;line-height:normal; mso-list:l0 level1 lfo1;tab-stops:list .5in">Enforce security baselines (OS patching, Software patching, Defender, BitLocker/FileVault) and ensure compliance is evidenced.<o:p></o:p></li><li class="MsoNormal" style="color:black;margin-bottom:0in;line-height:normal; mso-list:l0 level1 lfo1;tab-stops:list .5in">Coordinate with cross-functional teams and flex work hours as needed for critical deployments<o:p></o:p></li></ul>