Apply to Community and Social Media Manager at Instamojo
Instamojo · Bangalore
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Last observed by our collector: . This is not a manual review or a confirmation from the employer.
Employer requisition: 134
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Collected role description
job description may include the following tasks:1. Develop and execute a social media strategy to increase brandawareness, engagement, and lead generation across various social mediaplatforms such as Facebook, Twitter, Instagram, Linked In, and others.2. Monitor social media accounts, respond to comments, messages, andreviews in a timely and professional manner while maintaining the brand' s voiceand image.3. Create and curate high-quality, engaging content such as blog posts,images, videos, and infographics that resonate with the target audience and alignwith the brand' s values and goals.4. Collaborate with other departments to ensure consistent messaging,branding, and content across all marketing channels, including social media,email, and website. 5. Stay up to date with the latest social media trends, tools, and bestpractices, and incorporate them into the company' s social media strategy.6. Manage and grow the company' s online community by fosteringengagement, building relationships, and providing exceptional customer service.7. Measure and analyze the performance of social media campaigns andcommunity engagement initiatives using analytics tools such as Google Analyticsand make data-driven recommendations for improvement.8. Monitor and report on competitors' social media activities and provideinsights and recommendations to help the company stay ahead of thecompetition.9. Collaborate with influencers and brand ambassadors to leverage theirreach and enhance the brand' s visibility.10. Act as the company' s spokesperson on social media, represent the brandprofessionally and ethically, and respond to crises and negative feedbackpromptly and appropriately. To succeed as a Community and Social Media Manager, you should haveexcellent communication and writing skills, be creative, analytical, and strategic,and have a strong understanding of social media marketing, content marketing,and online community management. A degree in marketing, communications, ora related field, as well as experience in social media management andcommunity management, are often preferred.