E-Branch Relationship Manager
IDFC FIRST Bank · Hyderabad
Source and collection record
Last observed by our collector: . This is not a manual review or a confirmation from the employer.
Employer requisition: P-222366
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Collected role description
Job Requirements . About theRole: As an E-Branch Relationship Manager you will be part of the Turbo Cross-Sell team. This role is focused on engaging customers to drive revenue growth, identifying new business opportunities, and ensuring timely resolution of customer queries. You will play a key role in enhancing customer experience and contributing to the overall success of the branch. KeyResponsibilities. Primary ResponsibilitiesMeet and exceed revenue targets by actively engaging with customers. Identify and explore new business opportunities to drive growth. Ensure faster resolution of customer issues with effective follow-through. Conduct market research to evaluate customer needs and identify selling opportunities. Secondary ResponsibilitiesSupport and train team members to consistently exceed daily and weekly targets. Collaborate effectively with internal and external stakeholders to achieve business objectives. What We Are Looking For. Education Qualification: Prior experience in retail banking, sales, or customer relationship management is desirable. Experience: Prior experience in retail banking, sales, or customer relationship management is desirable. Skills and AttributesExcellent written and verbal communication skills. Strong understanding of liabilities and assets products and processes. Exceptional convincing and interpersonal skills. Ability to work collaboratively in a team environment. Proactive approach to problem-solving and customer engagement.