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Territory Manager-Personal Loan (Direct Sales Team)

IDFC FIRST Bank · Bangalore

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Last observed by our collector: . This is not a manual review or a confirmation from the employer.

Employer requisition: P-230270

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Collected role description

Job Requirements . Key Responsibilities. Primary ResponsibilitiesAcquire new personal loan customers across identified segments and geographies. Manage a team of DSTs to drive high-quality Personal Loan sourcing. Ensure consistent achievement of monthly acquisition and revenue targets. Identify cross-sell opportunities. Ensure compliance with selling norms, SOPs, and regulatory guidelines. Maintain high standards of sourcing quality and customer service. Channel & Lead ManagementOversee multiple sourcing channels including branches, DSTs, and central lead funnels. Ensure leads received from central teams are promptly and effectively attended. Organize and execute lead generation and promotional activities at identified locations to generate Open market business. Work closely with branch teams to maximize business potential from walk-ins and referrals. Secondary ResponsibilitiesConduct catchment mapping to identify and target potential customer segments. Gather and act on customer feedback to improve service delivery. Support initiatives aimed at enhancing customer experience and satisfaction. Candidate Profile. EducationGraduate in any discipline (mandatory). ExperienceMinimum 1 years in sales or banking, preferably in personal loans or retail banking. Skills & AttributesStrong customer orientation and relationship-building skills. Excellent communication and interpersonal abilities. Target-driven mindset with leadership capabilities. Knowledge of banking products, multi-channel sourcing, and regulatory norms. Ability to manage teams and drive performance across diverse channels.

Collected experience requirement

1+ years