Risk Manager - Education Loans

Job Requirements . About the Role. The Risk Manager – Education Loans will be part of the Retail Business Risk function within Retail Banking, based in Mumbai . The role is responsible for managing, assessing, and monitoring policy norms for Education Loans. It involves defining the risk appetite, shaping broad-level policies, facilitating technological enhancements, and ensuring compliance with statutory guidelines, The incumbent will work closely with cross-functional teams including Product, Operations, Sales, IT, Credit, and Business Intelligence to ensure robust credit decisioning, portfolio monitoring, and governance. Key Responsibilities. Primary ResponsibilitiesConduct regular asset quality reviews and provide analytical insights to identify risks and opportunities, recommending appropriate actions. Review and update program risk acceptance criteria in response to changes in legal and regulatory requirements, business strategies, market conditions, or portfolio performance. Build strong controls to mitigate risks across onboarding, credit, operations, fraud, and reputational domains. Monitor portfolio delinquencies at a granular level, identifying high-risk segments, locations, and customer profiles. Define and shape product-level risk appetite in alignment with the bank’s overall risk framework and growth objectives, including risk-based pricing strategies. Facilitate the implementation of technological interventions such as scorecards, digital journeys, and process automation to enhance efficiency. Recommend improvements to processes and policies across Retail Banking to drive operational excellence and superior customer service. Secondary ResponsibilitiesRecommend improvements to risk-related processes and policies to enhance operational efficiency and risk coverage. Collaborate with internal stakeholders to ensure cohesive execution of risk strategies. Contribute to the development of a risk-aware culture across the organization. What We Are Looking For. EducationGraduation: Full time graduate in any discipline from a recognised institution. Post-graduation: MBA from a recognised institution. ExperienceAt least 4 years of relevant experience in retail lending, credit risk, or portfolio management, preferably in education loans or unsecured lending. Skills and AttributesStrong understanding of credit risk frameworks and portfolio monitoring. Ability to collaborate effectively with cross-functional teams. Analytical mindset with a focus on data-driven decision-making. Familiarity with governance and audit standards. Proactive approach to identifying and mitigating risks. Excellent communication and stakeholder management skills.