Solution Architect

Jade Global · Pune

Source and collection record

Last observed by our collector: 8 October 2026 at 11:37 pm IST. This is not a manual review or a confirmation from the employer.

Employer requisition: R-104671

Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.

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Collected role description

The ITOM/ ITAM Architect designs the enterprise-wide strategy for CMDB, ITOM, and IT Asset Management on the ServiceNow platform. You will create a cohesive architecture that unifies asset data from disparate sources and embeds asset management processes into the fabric of IT Service Management operations.. Roles & Responsibilities: Design the comprehensive solution architecture for the entire ITAM suite (HAM Pro, SAM Pro, Contract Management). Design the comprehensive solution architecture for the most common ITOM modules (CMDB, Discovery, Svc Mapping, Event Management) Define the data governance model for asset information, ensuring data quality and integrity. Define strategic solutions to incorporate CMDB & ITOM information into ITSM Operations to automate & optimize ITSM processes. Architect the integration strategy with all relevant systems, including End- Point management, Security, IAM, and discovery tools. Develop a strategic roadmap for expanding CMDB & ITAM capabilities to include all facets of Asset Management, Cloud, and Infrastructure Ensure the ITOM & ITAM architecture supports financial reporting, compliance audits, and cost optimization initiatives. Advise concerned stakeholders on best practices for asset management, configuration management, and the business value of the ServiceNow platform. Experience: A minimum of 8 years of hands-on experience with the ServiceNow platform. Certifications: ServiceNow Certified System Administrator (CSA) - Required. Certified Implementation Specialist (CIS) in at least one of the core module areas (e.g., ITSM, ITOM, CMDB, ITAM, CSM, SecOps) - Required. Certified Application Developer (CAD) - Highly Preferred. Technical Skills: Deep expertise in JavaScript, Glide APIs, REST/SOAP integrations, Flow Designer, and other ServiceNow Core Components. Methodology: Proven experience working in Agile/Scrum development environments. Soft Skills: Excellent communication, problem-solving, leadership, and stakeholder management skills. Working at Jade Global Talented people are drawn to world-class organizations that offer outstanding opportunities, and Jade Global is an employer of choice for individuals around the world. We invest in each employee’s personal and professional wellbeing because we understand that client success, as well as our ultimate success, starts with our employees. We seek to provide the benefits you need while standing behind you every step of the way. Our programs include health-related policies and leave donation policy.

Collected experience requirement

8+ years