Billing Systems Specialist (Zuora)

Jade Global · Hyderabad

Source and collection record

Last observed by our collector: 8 October 2026 at 11:37 pm IST. This is not a manual review or a confirmation from the employer.

Employer requisition: R-104686

Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.

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Collected role description

Billing Systems Specialist (Zuora)1 Key Responsibilities Customer Support: Provide rapid, accurate, and high-quality analysis of production issues to ensure customer satisfaction. Troubleshooting & Resolution: Diagnose, reproduce, and resolve technical issues within Zuora Billing, Revenue, and Payments. Technical Expertise: Act as a subject matter expert on Zuora functionality, including Product Catalog, Bill Runs, Payment Runs, and API integrations. Workflow & API Management: Configure and troubleshoot Zuora Workflows, REST/SOAP APIs, and external integrations (e.g., Salesforce, NetSuite). Collaboration: Work directly with product, engineering, and customer success teams to escalate and resolve complex, critical bugs. Documentation: Create and maintain documentation, knowledge base articles, and best practices for the Zuora Community. Required Qualifications & Skills Experience: 2–5+ years in application support, technical consulting, or SaaS implementation. Technical Skills: Proficiency in SQL (Oracle preferred), API troubleshooting (REST/SOAP), and understanding data/object models. Domain Knowledge: Strong understanding of subscription billing, revenue recognition, invoice cycles, and Accounting (AR/GL). Platform Knowledge: Deep knowledge of Zuora (Billing/Revenue/CPQ) and CRM/ERP systems like Salesforce or SAP. Soft Skills: Excellent written/spoken English, analytical problem-solving abilities, and the capacity to work under pressure. Education: Bachelor’s degree in Computer Science, Engineering, or related technical field. Working at Jade Global Talented people are drawn to world-class organizations that offer outstanding opportunities, and Jade Global is an employer of choice for individuals around the world. We invest in each employee’s personal and professional wellbeing because we understand that client success, as well as our ultimate success, starts with our employees. We seek to provide the benefits you need while standing behind you every step of the way. Our programs include health-related policies and leave donation policy.

Collected experience requirement

2 years